Saldo en suscripción Xbox game pass ultimate -[Translation - Balance in Xbox game pass...

1. Hola, gracias agente de microsoft, ya se solucionó el problema, me ayudo una persona de soporte tecnico , muchas gracias Equipo de Microsoft,

-[Translation - Hello, thank you microsoft agent, the problem has already been fixed, I help myself a technical support person, thank you microsoft team,]

Hello lArthurChief,

Thank you for posting on the Xbox forums. We need a little more information to make sure that we provide the correct solution. We need to make sure that the transaction was completed, and the subscription is active. Do you see the transaction for the
subscription appear as completed on
your account's order history? Does the Xbox Game Pass Ultimate
subscription appear active on the Microsoft website? Are you using an Xbox One or a Windows 10 computer? Be sure to let us know the results lArthurChief!

Hey
lArthurChief,

Thank
you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance
with this issue or any other issues, we suggest creating a new thread.

Thank you
again and have a great day
lArthurChief!

No, osea el game pass se vencio y yo quiero poner la tarjeta de regalo pa pagar el game pass, pero no me pone el saldo en mi cuenta.

[Translation - No, I mean the game pass expired and I want to put the gift card to pay the game pass, but it does not put the balance in my account.]

¿Qué suscripción canjeaste? Si ya tienes gold y canjeas un código de game pass ultimate la gold pasa a convertirse a ultimate, pero menos tiempo, te dejo la tabla de conversión https://answers.microsoft.com/en-us...nversion/f122efb3-29b4-4456-b2b9-5164e6019146

[Translation-What subscription did you redeem? If you already have gold and redeem a ultimate game pass code the gold becomes ultimate, but less time, I leave you the conversion table ]