Saldo de cuenta requiere atención [Translation-Account balance requires attention]

Hello ,

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Hello Mr.,

Sorry for the issue with your payment. When you are paying a past due amount it will not let you use the currency on your account. You will need to pay the balance, being its overdue, with a credit/debit card or paypal. Once you do that you can pay the monthly
subscription with the currency.

Thanks,

Brad

Hola tengo un problema al pagar el saldo vencido de una cuenta de gamepass con un saldo un saldo $300 de la cuenta microsoft, pues al momento de realizar mi pago no aparece la opción de usar el monto de mi cuenta y solo aparece la opción de PayPal o de tarjeta
de crédito ???

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[Translation-Hello I have a problem paying the overdue balance of a GamePass account with a balance a balance $300 of the Microsoft account, because at the time of making my payment does not appear the option to use the amount of my account and only
appears the option of PayPal or credit card???]

Hello Mr.,

Sorry for the issue with your payment. When you are paying a past due amount it will not let you use the currency on your account. You will need to pay the balance, being its overdue, with a credit/debit card or paypal. Once you do that you can pay the monthly
subscription with the currency.

Thanks,

Brad

Hello Mr.,

Sorry for the issue with your payment. When you are paying a past due amount it will not let you use the currency on your account. You will need to pay the balance, being its overdue, with a credit/debit card or paypal. Once you do that you can pay the monthly
subscription with the currency.

Thanks,

Brad