Runaway Account

Discus and support Runaway Account in XBoX Accessibility to solve the problem; My nephew is 9 and has got on my account and bought all kinds of things causing a lot of charges. What can I do about this... Discussion in 'XBoX Accessibility' started by ROLANDCHAMPAGNE, May 13, 2020.

  1. ROLANDCHAMPAGNE
    ROLANDCHAMPAGNE Guest

    Runaway Account


    My nephew is 9 and has got on my account and bought all kinds of things causing a lot of charges. What can I do about this

    :)
     
    ROLANDCHAMPAGNE, May 13, 2020
    #1
  2. Michaelbeastjk Win User

    Runaway Account

    Hi there!

    I'm sorry that this has been happening. There are settings in the console that allow passwords to be set up if purchasing is to be made on the console. Parental Controls can be set up either on the console or through Xbox.com and using the Xbox Live account
    that is used to sign into the console and make purchases.

    Hope this helps!
  3. crazydude1965 Win User

    Runaway Account

    Password your account to protect in future purchases
  4. julosjc Win User

    Runaway Account

  5. Jeremy2085 Win User

    Runaway Account

    I suggest contacting Microsoft support and requesting a refund for all the transactions that have taken place, and like other xbox ambassadors have said making a password and passkey for the account to prevent this sort of thing from happening again.
  6. sleep is HxC Win User

    Runaway Account

    Contact:

    support.xbox.com

    or call 800-469-9269

    and see if they can issue you a refund.
Thema:

Runaway Account

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