Rocksmth 2014 Bundle download issue

Discus and support Rocksmth 2014 Bundle download issue in XBoX Games and Apps to solve the problem; Last night I purchased the Blue Oyster Cult Song Pack for Rocksmith 2014 directly from the store instead of through the game. The download never... Discussion in 'XBoX Games and Apps' started by Zaidoc, Jul 1, 2016.

  1. Zaidoc
    Zaidoc Guest

    Rocksmth 2014 Bundle download issue


    Last night I purchased the Blue Oyster Cult Song Pack for Rocksmith 2014 directly from the store instead of through the game. The download never happened. Rocksmith shows the bundle as purchased, and when I look for it in the store it says "owned" but the
    "install" button is grayed out. When I look up my games on the Xbox site, it is not listed.

    I have read everything I can find on the web and I have tried rhe following:

    • Checked for a hung download in the Game & Apps Queue (it was empty)
    • Looked it up in the store again - but the install is grayed out
    • Rocksmith shows it as purchased so I tried clicking on it again to see if that would work (nothing happened)
    • Downloaded another song-pack from within Rocksmith to see if it would kick both of them off (it didn't)
    • Started a support chat with MS and did the following:
      • Shut down the XBox One completely and unplugged everything for 2 minutes
      • Replugged, started it back up
      • Reset the "alternate mac" account
      • Removed and readded my provile
      • Restarted Rocksmith.
    • Then I lost the chat connection, and nothing's resolved so I am posting here.
    This is the first, and last, time I buy an add-on directly from the store, but I would like to get the product I paid for.

    Any suggestions?

    :)
     
    Zaidoc, Jul 1, 2016
    #1
  2. ac unity digitally downloaded game

    December 31, 2014... issue still not resolved, apparently, on bundle version (no idea about other versions). I'd LOVE to complete the game, but this is making it rather difficult.
     
    Mister Octopi, Jul 1, 2016
    #2
  3. SiXftSiXTaLL NL, Jul 1, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Rocksmth 2014 Bundle download issue

    In your Games and Apps, highlight Rocksmith and click the menu button. Choose to Manage Game and you should see your list of add-ons for that game there. If it's not installed, it should show as ready to install there. If it shows as installed, try deleting
    it from there and reinstalling.
     
    Smwutches, Jul 1, 2016
    #4
  5. Zaidoc
    Zaidoc Guest
    Thank you Smwutches! Perfect. I probably should have known that, but at least now I know where to look if it happens again.
     
    Zaidoc, Nov 2, 2018
    #5
  6. Zaidoc Win User

    Rocksmth 2014 Bundle download issue

    Thank you Smwutches! Perfect. I probably should have known that, but at least now I know where to look if it happens again.
  7. Smwutches Win User

    Rocksmth 2014 Bundle download issue

    In your Games and Apps, highlight Rocksmith and click the menu button. Choose to Manage Game and you should see your list of add-ons for that game there. If it's not installed, it should show as ready to install there. If it shows as installed, try deleting
    it from there and reinstalling.
  8. Mister Octopi Win User

    ac unity digitally downloaded game

    December 31, 2014... issue still not resolved, apparently, on bundle version (no idea about other versions). I'd LOVE to complete the game, but this is making it rather difficult.
  9. SiXftSiXTaLL NL Win User

    Matte Xbox One Console, Call of Duty Advanced Warfare: Limited Edition Xbox One Console is it Matte Finish?

  10. Aliman1 Sr Win User

    PLEASE MICROSOFT.....MAKE A KINECT-LESS BUNDLE

    I predict Jan.2014 a KINECT-LESS bundle
Thema:

Rocksmth 2014 Bundle download issue

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