rocket, black screen, crash xbox game cloud ios 17, iphone 14 pro/laptop windows/iphone...

Unfortunately, I don't have any further troubleshooting to offer. There are many knowledgeable users active on the forum and I hope that someone else can offer further insight on your issue.

Thanks,

Brilliant.

Diamond, hello, nothing helped, this is on all devices, I have orders, but due to problems I can’t complete them, for others everything is fine

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

I am sorry to hear that. From the sound of things, it sounds like this issue is in game, as it happens in different platforms. The best way forward would be to check for known game issues and contact the game support.

However, here are a few troubleshooting tips you can try on PC:
- Restart your device.
- Update Windows.
- Update your device drivers.
- Update the Xbox and Gaming Services apps.
- Sign into the Xbox app and Store using the same account.
- Remove and reinstall Gaming Services.
- Make sure your date and time is correct.
- Disable your antivirus.
- Use the app troubleshooter.
- Repair and reset the Xbox app.

For more details on the above and more troubleshooting tips, kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

I hope this helps.

I also initially thought that may have been the issue, but my iPhone 12 pro is running the most up to date version iOS 16, same as my iPhone 14 pro max.

I'm Samy an independent advisor. Welcome to the community. How are you?

Double-check if your subscription is active on this link.

https://account.microsoft.com/services

After checking the subscription come back to xbox.com/play

Also, check if your iPhone is one of those mentioned and if it has the mentioned OS version.

OS version

iOS 14.4 or later

iPhone XR, iPhone XS, iPhone 11, iPhone 11 Pro, iPhone 12 Mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max