RoboRewards Question

Discus and support RoboRewards Question in XBoX Rewards & Social to solve the problem; I want to buy ReCore as part of the RoboRewards activity. However, I currently don't have access to my Xbox and anytime I go through a link via the... Discussion in 'XBoX Rewards & Social' started by Charlong 666, Nov 3, 2016.

  1. Charlong 666
    Charlong 666 Guest

    RoboRewards Question


    I want to buy ReCore as part of the RoboRewards activity. However, I currently don't have access to my Xbox and anytime I go through a link via the Xbox app or the Xbox website, it redirects me to the Microsoft website. I'm also not able to purchase the
    game via the Xbox mobile app as I've played the trial before.

    Is the Microsoft website store separate from the Xbox store in this case? Or can I buy ReCore through the website and still receive the points?

    Would rather not buy the game, and then find out that I don't get anything in return.

    :)
     
    Charlong 666, Nov 3, 2016
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    roborewards questions

    Hello Malone Stallone,

    Your purchases can come from any of the three, but your total eligible spending must come to at least $59.99. Once that portion of the offer is completed, you must earn a total of 5 achievements from your purchased games in order to complete that achievement
    portion.
     
    XBLRewards8, Nov 3, 2016
    #2
  3. Smwutches
    Smwutches Guest
    roborewards questions

    It can be any combo of games and shows/movies for the $59.99

    It just has to be a total of 5 achievements in the games you purchased.
     
    Smwutches, Nov 3, 2016
    #3
  4. Charlong 666
    Charlong 666 Guest

    RoboRewards Question

    I think I managed to fix it by going through the Xbox One Smartglass app.

    Would someone be able to confirm that ReCore did indeed count, or will I have to wait and see?
     
    Charlong 666, Nov 3, 2016
    #4
  5. Smwutches
    Smwutches Guest
    Support will double check it for you, but just an FYI about the Xbox store. They recently updated the store on the website so it'll show as being microsoft.com (not microsoftstore.com), but if it looks like >this<
    then that is still the Xbox store and you would still receive credit though the Rewards program.
     
    Smwutches, Nov 3, 2016
    #5
  6. XBLRewards8
    XBLRewards8 Guest
    Hello Charlong 666,

    We can confirm that this purchase will be able to be tracked by our program. However, since purchases require up to 96 hours to be processed, it has not increased your progress yet. We will monitor this purchase to see that you receive progress correctly.
     
    XBLRewards8, Nov 7, 2016
    #6
  7. XBLRewards8
    XBLRewards8 Guest
    Hello Charlong,

    I can confirm that the progress is now being recorded both on our platform and onto your webpage!
     
    XBLRewards8, Nov 3, 2018
    #7
  8. Charlong 666 Win User

    RoboRewards Question

    I think I managed to fix it by going through the Xbox One Smartglass app.

    Would someone be able to confirm that ReCore did indeed count, or will I have to wait and see?
  9. XBLRewards8 Win User

    RoboRewards Question

    Hello Charlong 666,

    We can confirm that this purchase will be able to be tracked by our program. However, since purchases require up to 96 hours to be processed, it has not increased your progress yet. We will monitor this purchase to see that you receive progress correctly.
  10. Smwutches Win User

    RoboRewards Question

    Support will double check it for you, but just an FYI about the Xbox store. They recently updated the store on the website so it'll show as being microsoft.com (not microsoftstore.com), but if it looks like >this<
    then that is still the Xbox store and you would still receive credit though the Rewards program.
  11. XBLRewards8 Win User

    RoboRewards Question

  12. XBLRewards8 Win User

    roborewards questions

    Hello Malone Stallone,

    Your purchases can come from any of the three, but your total eligible spending must come to at least $59.99. Once that portion of the offer is completed, you must earn a total of 5 achievements from your purchased games in order to complete that achievement
    portion.
Thema:

RoboRewards Question

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