RoboRewards Points Help

FlamingTree2003 · Dec 1, 2016

I recently got Recore and did "RoboRewards" Get 5 achievments on 11/26. I have waited over 4 days for the points and they have still not showed up. When I did the survey it showed up 2 days later. Please help me get my 1,000 Reward Points.

:)

fattymissile · Dec 1, 2016

5,000 RoboRewards "C: \ LAUNCH" points

To Whom It May Concern:

I haven't seen the 5,000 RoboRewards "C: \ LAUNCH" points credit to my account yet. I would like to get confirmation for them, as the RoboRewards promotion ends tomorrow night. Please advise. Thank you.

Richie Crazy · Dec 1, 2016

RoboRewards issues

Hi, I have 6 achievements for Recore, which I bought for the RoboRewards, but the RoboRewards doesn't show the item as completed. I fear I won't get my 10,000 rewards deposit because of this.

Please, help!

Smwutches · Dec 1, 2016

was recore the only game you purchased for that offer? In order to qualify for level 1 and unlock the achievement offer, you had to purchase $59.99 worth of eligible games/movies. Recore would not have been enough on its own for that offer.

XBLRewards8 · Nov 3, 2018

Hello FlamingTree2003,

As Smwutches says, in order to be eligible for the achievement portion of the offer, you must have completed the purchase portion of the offer first. Since we only track and Reward achievements from games that have completed the purchase portion of the offer,
you did not receive Credits for your achievements, since you did not complete the purchase portion of the offer.

XBLRewards8

Hello FlamingTree2003,

As Smwutches says, in order to be eligible for the achievement portion of the offer, you must have completed the purchase portion of the offer first. Since we only track and Reward achievements from games that have completed the purchase portion of the offer,
you did not receive Credits for your achievements, since you did not complete the purchase portion of the offer.

Smwutches

was recore the only game you purchased for that offer? In order to qualify for level 1 and unlock the achievement offer, you had to purchase $59.99 worth of eligible games/movies. Recore would not have been enough on its own for that offer.

XBLRewards8

Hello fattymissile,

Purchases can take up to 96 hours to be processed. Since your purchases were made recently, they have not yet been processed and awarded. This processing can occur even after the offer has ended, so the end date for the offer will not have an effect on your
Rewarding. If you do not see a progress increase by 4 days after your purchase, let us know with a new post and we will investigate. If necessary we can manually adjust your account for completion of the offer, but at this point we do not see an issue with
your purchases.

XBLRewards8

Hello Richie Crazy,

Since your purchase of ReCore was only 39.99, it was not enough to complete that offer. That offer required a spend of 59.99. Since the achievements portion of the offer only tracks achievements for purchases that have completed that offer, you did not receive
any Credits, since you did not complete the offer.

Charlong 666

I think I managed to fix it by going through the Xbox One Smartglass app.

Would someone be able to confirm that ReCore did indeed count, or will I have to wait and see?

RoboRewards Points Help