RoboRewards issues

Hi, I have 6 achievements for Recore, which I bought for the RoboRewards, but the RoboRewards doesn't show the item as completed. I fear I won't get my 10,000 rewards deposit because of this.

Please, help!

:)

 

RoboRewards issues

Hello Richie Crazy,

We responded to your post at (RoboRewards issues). As mentioned, the minimum spend requirement for that offer was
$59.99.

 

RoboRewards issues

Hi, I have 6 achievements for Recore, which I bought for the RoboRewards, but the RoboRewards doesn't show the item as completed. I fear I won't get my 10,000
rewards deposit because of this. Here’s the full detail:

for
the first reward step: C: \ LAUNCH:, I
bought Recore on Nov 11th, for $39.99:



Later
on Nov 19th, I bought Grow Up for $5.00:



And yesterday I bought Star Wars Battlefront for $39.99:



So It’s a total of $80.98, and I understand the rewards status
takes a couple of days to update, so as far as I have fullfilled the requirement of spending more than $59.99, and it completes this step.

Now,
for the C: \ ACTIVATE step,
I already completed 6 achievements for ReCore 16 days ago, as you can see here:



And about
the C: \ EQUIP step,
I bought Grimlock outfit and Grimlock pet on Nov 19th for $6.98:



So,
as I have completed the previous steps,
the C: \ COMPLETE should be also completed to get my 10,000 rewards credits

Please
confirm.

 

Hello Richie Crazy,

Since your purchase of ReCore was only 39.99, it was not enough to complete that offer. That offer required a spend of 59.99. Since the achievements portion of the offer only tracks achievements for purchases that have completed that offer, you did not receive
any Credits, since you did not complete the offer.