Roblox Xbox App Log In Issue

Hello, is the roblox app from the Xbox Home menu mean the Roblox app from the Xbox app?
and what do you mean by "Log into the account where the Robux was purchased or earned"

download roblox from the microsoft store, log in and then it should transfer to your roblox account then you can log back into your normal roblox app or site.

Hello Kevin ,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you're having trouble logging into Roblox on your Xbox One. This issue could be caused by a number of factors, including a problem with your Xbox Live account or a temporary issue with the Roblox servers. Let us help you get to the bottom of this.

Here are a few steps you can try to resolve the issue:

1. Clear the cache on your Xbox One. To do this, go to Settings > System > Storage > Clear local saved games. This will clear the cache on your Xbox One and may resolve the issue.

2. Check your Xbox Live account. Make sure that your Xbox Live account is up to date and that you have a valid subscription. You can check this by going to Settings > Account > Subscriptions.

3. Check the Roblox server status. Sometimes, the Roblox servers may be down or experiencing issues. You can check the status of the Roblox servers by visiting the Roblox website or social media pages.

4. Uninstall and reinstall the Roblox app. If none of the above steps work, try uninstalling and reinstalling the Roblox app on your Xbox One.



On the other hand, you may check the additional troubleshooting steps provided by the game support team that outline what to do when experiencing logging issue on Xbox One. You may check the article here: Xbox One App: Trouble logging into Roblox account – Roblox Support



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

This didn’t help at all. I’m on my Xbox, & it won’t let me log into my roblox app. Nothing you said above works. I got a Verizon redeem code & can’t sign into Roblox.com or the roblox app. So been searching everywhere to enter in the code in Roblox on my Xbox & there isn’t a place to do it on my console. This is total bs

Hello Dusty712, my name is zahir.

Based on the description, you are having issues on Roblox played on Windows 11 device that was downloaded from Windows store. Let us check on this together and sort this out. Rest assured, we will do anything in our capability to assist you with your concern.

It is possible that the version of Roblox in Microsoft store is not updated. You may also check if the game is up to date by following these steps:

Open the Xbox app for Windows.

In My Library, select the game title.

Select the More options (…) button and choose Manage.

Select Files and then Check for updates.

You may check the link here for any issues on launching game in Xbox app:

Troubleshoot issues with the Xbox app for Windows | Xbox Support

We have found an official article on how to install Roblox player on Windows PC. Here are the steps:

Go to the Roblox website using any modern browser like Microsoft Edge.

Upon logging into Roblox, visit any experience and click on the green Play button

A pop-up window will appear informing you that Roblox Player is installing.

You can find the link here: How to Install and Play Roblox – Roblox Support