Roblox Account Hacker 2019

I have looked everywhere through the history downloads and it is nowhere to be found micro soft did help me find one which was his old account but i am looking for one which was downloaded in march 2019 .i did verify his email but roblox said they need
the purchase receipt but the download was free .ANY IDEAS PLEASE HELP .This is not the first time that roblox has done this to my sons account .That is why we downloaded a new game in march 2019

Althoug you are playing Roblox on a Xbox console, interactions with other players is governed by the Roblox Terms of Service, you will have to contact https://www.roblox.com/support immediately
in regards to your account security and hackers threatening you.

It really sucks that this feature didn't exist sooner. I lost access to my xbox-only account because when I created it in 2017, my mum threw away the note that I put my password on the day i created it, I couldn't remember the password, played on the account until I lost it in 2019. It was my first roblox account and I had to create it on xbox because I wasn't allowed to use the tablet to play roblox.

That account is long gone and there is no hope at getting it back

Hi!

I had the exact same question! My son had gotten Roblox a couple of years back and is always logged into the game via his Xbox console and Ipad so we have never had to enter his password again. This year for his birthday, he received a Roblox gift card
so that he can purchase Robucks, however, per the back of the gift card, the gift card needs to be applied to his account ONLINE. When I went to add the gift card to his account, I needed to know his password- WHICH I DO NOT HAVE. I have reached out to Roblox
customer service and they have explained that stated that in order to prove that we own the account, we need to provide a COPY OF HIS PURCHASE RECEIPT for his first purchase in June 2019. I have no idea where I would obtain a copy of his purchase receipt.
When I look on his Xbox console under his purchase history, I can see exactly what he purchased in June 2019. However, when I log into his the microsoft account online, there is nothing there and it is the same exact username. It does not make sense. I
then asked Roblox customer service if I can take a picture of his Xbox screen demonstrating the purchase history and they responded back in BOLD letters that I need a COPY OF HIS XBOX PURCHASE RECEIPT for his first purchase in June 2019. I am not sure what
else I can do. They then tell me if I need help obtaining the receipt, that I should contact Microsoft. Please help me obtain the necessary receipt so I can get my son's Roblox password. I just want to apply the gift card that he had received for his birthday.
This has already been a 15 email conversation between me and Roblox and it is very frustrating. I understand they have to keep his account secure but I am just trying to apply the gift card. Thank you so much. I look forward to hearing back from you.

My son's Roblox username is [Mod Removed - Personal Information]

Ashley

Roblox is not a game pass title, it is a free to play game, but not part of the game pass program

I'm sorry but his Roblox account is managed by Roblox and not Microsoft. His Microsoft account is an entirely separate thing. Is it the Microsoft account that you can't log into or the Roblox account?