rimborso game pass addebitato senza mio consenso 18 luglio 2020[Translation-game pass...

Hi Mirella,

Thanks for reaching out to the forums. We understand you would like a charge refunded. Unfortunately, we are not able to refund here on the forums. There are two ways in which this can be achieved. One is to cancel the subscription outright. This will most
times auto refund the charge. The second is to request a refund. Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.


If you are needing further assistance with the purchase I would suggest to contact Live Support.


When you go to Contact Us,follow these steps to request a call:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.



Hope this helps.



Thanks,

Brad

I have "Xbox Game Pass Ultimate" which expired on Mar 18, 2020, and "Xbox Game Pass for Console" which expired on Apr 18, 2019. I have no current subscriptions, as I don't often play using Microsoft's features anymore.

i giochi rimangono gratuiti fino a quando rimangono nel game pass, ma possono anche essere acquistati. i progressi rimangono anche senza abbonamento.

[Translation - games remain free as long as they remain in the game pass, but can also be purchased. progress remains even without a subscription.]

If sounds like you already had an Ultimate Game Pass subscription that was set to expire on 01/18/2020. When you add a prepaid gold or game pass code to an Ultimate subscription, they extend your subscription, but are converted to Ultimate at a different
conversion rate. 12 months of gold/game pass is equal to 4 months of Ultimate.

Ciao Diego!

grazie per la velocit , il pagamento risulta in sospeso ma dal mio account paypall risulta regolarmente pagato.

ho aperto una controversia su paypall, ho pagato il mio game pass una settimana fa.

[Translation - Hello Diego!

Thanks for the speed, the payment is pending but from my account paypall is regularly paid.

I opened a dispute about Paypall, paid my game pass a week ago.]