Right so scince december some in my family has been useing my card to buy in game currentcy...

If the virtual currency has been used, or the transaction is older than two weeks, it cannot be refunded

I feel your pain as my family account has not converted either. The only option that you should have right now is to buy a Microsoft point card and use it on the account that needs funds. Points cards are still usable and are just converted to currency once
used.

I'm having the exact same issue as above. The credit card is showing when I sign into my kid's Microsoft Account, but it's not showing in on my child's Family account. Why? I don't want to remove the Ask To Buy. But I want to use the credit card and not this bizarre option to buy in $10 increments.

How do I get the credit card I added to my child's Microsoft Account to show up in their Family account? When I click the option to add the credit card in the Family page, it tells me to add it to the kid's Microsoft Account, which...I've already done.

(as a side note: Microsoft's Family account thing is ridiculously convoluted. Please hire some Google employees to fix this. Google Family is SO MUCH EASIER!)

They also didnt ask useful questions. I mentioned it was on my family pack but she didnt care. I know the phone number for the account but it is no longer in service. There was no credit card since it was a child account. It has been blocked apparently.
I can still sign into it on my console and I know what the last transaction was. I was just trying to buy a game for my younger brother... why does this have to be so complicated!?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Dan, I'm sorry for the situation you're going through, however here in the community as independent consultants we don't have access to the same information that Xbox support has.

I see you have already contacted Xbox and also Paypal unfortunately they have given you the correct information, once a Gift Card is redeemed it is not possible to make a refund.

What I can recommend is that you check through your Paypal App for mobile devices which companies are authorized to make collections and payments.

And you can remove any Microsoft account that is added in your Paypal account.

To do this, go to your Paypal App, then: Profile»Data and Privacy»Assigned Permissions.