RIG 700 mic doesn't work in game chat. Xbox x series

Discus and support RIG 700 mic doesn't work in game chat. Xbox x series in XBoX Rewards & Social to solve the problem; No matter what I try, the only way to communicate in game with this headset is to join a party with friends. Regular in game chat no longer works. It... Discussion in 'XBoX Rewards & Social' started by KirkPerez, May 12, 2022.

  1. KirkPerez
    KirkPerez Guest

    RIG 700 mic doesn't work in game chat. Xbox x series


    No matter what I try, the only way to communicate in game with this headset is to join a party with friends. Regular in game chat no longer works. It used to. No matter how reboots...resets...change settings...hard restarts...nothing.

    :)
     
    KirkPerez, May 12, 2022
    #1
  2. Francia J. Win User

    RIG 700 mic doesn't work in game chat. Xbox x series

    Hi KirkPerez, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    Check that your privacy settings allow communication with everyone. Press the Xbox button to open the guide and select Profile & system > Settings > Account > Privacy & online safety > Xbox Live privacy. Select View details & customize > Communication & multiplayer, and then make your changes.

    If everything is on "Allow" or set to "Everyone" kindly block all of them then power cycle your console and "Allow" and set it to "Everyone" again. This is to refresh your account setting.

    ​​​

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​
  3. Dustin Dupont Win User

    Rig 700

    Thank you I'll try these when I get home tonight
  4. CarTzy Win User

    Rig 700

    Hello Dustin Dupont,

    Welcome to Microsoft Community.

    If you are using a RIG 700 Headset and have purchased the Dolby Atmos trial for your Xbox Series X, but you are unable to communicate with other players, you may need to check your privacy settings and your headset firmware. To fix this, you can try the following steps:



    - Press the Xbox button to open the guide and select Profile & system > Settings > Account > Privacy & online safety > Xbox Live privacy.

    Manage Xbox online safety and privacy settings | Xbox Support

    - Select View details & customize > Communication & multiplayer, and then make sure that your settings allow communication with everyone.

    - If everything is on "Allow" or set to "Everyone", block all of them then power cycle your console and "Allow" and set it to "Everyone" again. This is to refresh your account setting.

    - To power cycle your console, turn it off by holding the Xbox button on the front of the console for approximately 10 seconds. Then turn it back on by pressing the Xbox button on the console or the controller.

    - You can also check if your headset firmware is up to date by downloading the RIG app from the Microsoft Store and following the instructions on the screen.

    Also see: Dolby Vision on Xbox | Xbox Support & Windows Sonic, Dolby Atmos, and DTS Headphone:X headset settings on Xbox | Xbox Support



    If these steps do not work, you may need to contact RIG support or Xbox support for further assistance. We hope this helps you enjoy your gaming experience with Dolby Atmos and RIG 700 Headset.
  5. CarTzy Win User

    Rig 700

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.


    [​IMG]


    Thank you for understanding.
  6. CarTzy Win User

    Rig 700

    Hello Dustin Dupont,

    Were you able to perform the troubleshooting? How was it?
Thema:

RIG 700 mic doesn't work in game chat. Xbox x series

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