Rewards will not be deposited although the account information is correct

Hi KEROPAS. An error occurred when we attempted to make a deposit to your Microsoft account. We are currently working on a resolution to your issue. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.

Phone/chat support do not handle the rewards program so they do not have correct information regarding the program. Rewards support do not deposit credits earlier than what is scheduled.

Hello OZKERDAGROUCH,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.

That's partially correct, but points are not deposited quarterly.

It takes up to 96 hours for points to show as pending in your Rewards account. Once pending, rewards are deposited around the 15th of the following month after you have earned at least 100 points.

$1.15 would be a deposit of 1,015 credits. If that's how many it shows were deposited on the Rewards site, then the deposit was correct.