Rewards website not updating.

Discus and support Rewards website not updating. in XBoX Rewards & Social to solve the problem; I was told last week everything was tracking properly. The website stated I needed to spend 13$ to reach next VIP level. Now it states 86% to reach... Discussion in 'XBoX Rewards & Social' started by DkHobie, Oct 15, 2016.

  1. DkHobie
    DkHobie Guest

    Rewards website not updating.


    I was told last week everything was tracking properly. The website stated I needed to spend 13$ to reach next VIP level. Now it states 86% to reach next level. It stated 86% in May and at the end of August it stated 13$ needed. I checked my Microsoft account
    purchases and I easily exceeded that amount. So is the website not updating? I know VIP is supposed to reset in September but I know I achieved next VIP rank before reset.

    :)
     
    DkHobie, Oct 15, 2016
    #1
  2. Il HURRlCANE lI
    Il HURRlCANE lI Guest
    xbox rewards account needs updating?

    i have massed quite a few points in my xbox rewards account but i cannot convert them. when i log in to the rewards website it says that my account needs updating. any ideas as to what this could mean?
     
    Il HURRlCANE lI, Oct 15, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    rewards not updating

    Hello THEYWATCHINGME,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
    program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).
     
    XBLRewards8, Oct 15, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Rewards website not updating.

    Hello DkHobie,

    There is currently an issue with MyVIP not correctly rewarding progress for purchases as a result of new purchase data we are receiving. Apologies for the confusion. We hope to have a hotfix deployed by the end of the month for this issue. Furthermore, the
    MyVIP reset has been pushed back to December in order to be more in line with the end of the year.
     
    XBLRewards8, Oct 17, 2016
    #4
  5. XBLRewards8 Win User

    Rewards website not updating.

    Hello DkHobie,

    There is currently an issue with MyVIP not correctly rewarding progress for purchases as a result of new purchase data we are receiving. Apologies for the confusion. We hope to have a hotfix deployed by the end of the month for this issue. Furthermore, the
    MyVIP reset has been pushed back to December in order to be more in line with the end of the year.
  6. ngocphi Win User

    Not able to use my account as a payment method

    if you got xbox rewards it applies whenever you buy from the console or website anwyays there is no website specific rewards

    most of the time its the dashboard that does it



    with the last update you must buy from, the console as the website hasn't been updated or you can wait a couple days till they update the website

    just saying you will save yourself a lot of hassle
  7. Fateish Win User

    Cannot claim Microsoft Rewards points

    The rewards points all have a delay, try checking on the Xbox live rewards website to see if it's updated on there
  8. Smwutches Win User

    I have not received the Forza Horizon 3 Pre-order $10 Microsoft Store gift code

    the Microsoft Store website was never updated to include that offer, but it is listed on the Rewards program website and has been emailed to members a couple of times.
  9. Fateish Win User

    Microsoft Rewards app on xbox

    Give it some time it'll update shortly, or check the Microsoft rewards website to see if the points were added on there
Thema:

Rewards website not updating.

Loading...

  1. Rewards website not updating. - Similar Threads - Rewards website updating

  2. The real reward for accessibility feedback should be meaningful change, not XP.

    in XboX Insiders
    The real reward for accessibility feedback should be meaningful change, not XP.: I want to raise a separate point about the way accessibility feedback is handled in the Xbox Insider program. When I completed an accessibility survey, I was told I would receive XP for doing it....

  3. XBOX Insider Profile Badges and Rewards

    in XboX Insiders
    XBOX Insider Profile Badges and Rewards: Long time XBOX Insider here. Don't know how anyone else would feel about this, but with XBOX introducing different badges to profiles, I think as an Insider, there should be specific badges for...

  4. Xbox rewards auto redeem bug workaround

    in XboX Insiders
    Xbox rewards auto redeem bug workaround: Hi everyone if your looking for a workaround to the auto redeem gift card bug that won't stay active. All you have to do is use your asus rog to apply it and it will stay active. If you dont...

  5. Tried a work around for the rewards bug. It failed.

    in XboX Insiders
    Tried a work around for the rewards bug. It failed.: There is still a bug where you cant auto redeem causing you to spend an extra 800 points every time. The auto redeem gift card won't stay activated. This needs fixing ive recently had to spend...

  6. Xbox rewards is still not fixed.

    in XboX Insiders
    Xbox rewards is still not fixed.: Regression: Just a quick update from the last update, rewards is still not fixed, it won't auto redeem and it won't stay activated, Reported on xbox 8.37pm Beta ring build 2608 submitted by...

  7. Xbox please consider expanding the rewards program

    in XboX Insiders
    Xbox please consider expanding the rewards program: Yes I know it’s a not a mindblowing loyalty program but still I would very much like to participate in it. I live in Finland where we can earn Microsoft points but for some weird reason we can’t...

  8. Xbox rewards play ultimate game isn't working for several days

    in XboX Insiders
    Xbox rewards play ultimate game isn't working for several days: I've noticed that the daily rewards for playing an ultimate pass game or a game installed isn't working for about 2/3 days now. So far I've tried rebooting and checked for updates but nothing...

  9. Is MS Rewards really a loyalty program?

    in XboX Insiders
    Is MS Rewards really a loyalty program?: Last XMas my account 's been suspended, temporary said the message, but I'm still nearly July suspended, I earn rewards but I can't redeem. Make regular Bing researches and suspension by AI will...

  10. Why don't the rewards points carry over to a different website

    in XBoX Games and Apps
    Why don't the rewards points carry over to a different website: So I've been trying to redeem my xbox rewards points from the app, but when ever I go to the Redeem page it says I have only have 5 points even though I have about 4 thousand. I'm trying to get...