Rewards redemption codes not emailed

Nights Watchmen · Dec 16, 2016

I ordered 4 codes from Microsoft rewards and after 24 hours have not received the digital codes emailed to me.

Please process and send me the email codes:

Order numbers:

617405483058074

617405444666053

617405398644467

617405350159136

:)

Smwutches · Dec 16, 2016

Not receiving rewards

The code should be emailed to you within 24 hours of redemption. If you don't receive the code, you'll want to contact customer support for the Microsoft Rewards program via their redemption page.

Smwutches · Dec 16, 2016

Reward Points convert to MS currency.

With Microsoft Rewards points you just go to their redemption page and redeem the points for either an Xbox gift card or a Live card (it's not possible to purchase gold using currency from gift cards through Xbox) and a code will be emailed to you. If you
need further assistance, you would need to contact customer support for the Microsoft Rewards program via their redemption page. They are not the same as the Xbox Rewards program.

Smwutches · Dec 16, 2016

You would need to contact customer support for the Microsoft Rewards program (they are separate from Xbox Rewards). You can find their contact on their redemption page.

BarrelBurrito01

You will get an email with redemption codes if it is a digital reward. If it is a physical reward the email will have a link to fill out your shipping information.

Smwutches

The code should be emailed to you within 24 hours of redemption. If you don't receive the code, you'll want to contact customer support for the Microsoft Rewards program via their redemption page.

[EX]

Hi,

maybe the email with the code is stuck in the spam folder of your email provider or email program.

If it's not there go to the Rewards site -> redemption -> order history. From there you can send the code again.

Smwutches

Before you contact Rewards support, check your email for a code. If you did not teceive the code, check your order history on the redemption page of the Rewards site and it should either list the code there or give the option to resend it.

Smwutches

Check your email for a code to redeem for Game Pass. If it's not there, check your order history on the redemption page of the Rewards site and it will either list the code there or give the option to resend it. If not, contact Rewards support via the contact link at the very bottom of the Rewards site.

Rewards redemption codes not emailed