Rewards not counting

Riddlejd2 · Dec 23, 2016

I had a question I purchased and completed the stories in mortal Kombat XL Titanfall 2 and battlefield 1 during the December VIP mission for 15000 points and none of it counted as well I purchased suicide squad during its VIP mission and it never counted
either

:)

FieryPhoenixPro · Dec 23, 2016

Not Counting

It is not counting when I add friends; preventing me from getting rewards.

XBLRewards8 · Dec 23, 2016

Warriors rewards not counting.

Hello Saddack,

After investigating your account, it looks like there was an issue with your avatar purchases incorrectly going towards the games, movies, TV purchase of the offer. We will adjust your account for the missing events (avatar, achievements, bonus), and you
should see these Credits pending by the end of next week. Apologies for the inconvenience.

XBLRewards8 · Dec 27, 2016

Hello JuryStorm,

Mortal Kombat XL is not a part of the Rewards Story offer. Your purchase of Titanfall 2 was not correctly applied to chapter two of that offer, and we will adjust that purchase for you. You should see the change shortly. Your purchase of Battlefield 1 was
not within the offer period and therefore did not qualify for this offer. For A Rewards Story, you must complete each portion of the offer in order to complete the offer and receive 15,000 Credits. Since you have not completed each chapter, you are not yet
eligible for Rewards. There were no specific offers for Suicide Squad. It is a part of chapter two for A Rewards Story, but your purchase of Titanfall 2 will complete that chapter.

XBLRewards8

Hello JuryStorm,

Mortal Kombat XL is not a part of the Rewards Story offer. Your purchase of Titanfall 2 was not correctly applied to chapter two of that offer, and we will adjust that purchase for you. You should see the change shortly. Your purchase of Battlefield 1 was
not within the offer period and therefore did not qualify for this offer. For A Rewards Story, you must complete each portion of the offer in order to complete the offer and receive 15,000 Credits. Since you have not completed each chapter, you are not yet
eligible for Rewards. There were no specific offers for Suicide Squad. It is a part of chapter two for A Rewards Story, but your purchase of Titanfall 2 will complete that chapter.

JESTER 769

mine have not counted either, this month or last. i finished the franken rewards, but my achievements didn't count

Smwutches

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either need to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates. Achievements
will only earn credits if they are part of a specific offer (like the current Obsessious offer).

As of July 1, 2014, there are no offers to receive credits for renewing gold. There are no offers to receive credits for purchasing gift cards.

XBLRewards8

Hello ZOHAN FURILAX,

Unfortunately, we cannot cancel a user's request to cancel their account. However, since your region is becoming Microsoft Rewards, you will receive a deposit of any pending Credit at the time of the final transition to that program, as stated in the FAQ:

If I opt-out of Xbox Live Rewards, what happens to my existing Rewards Credits?

Once you opt-out, you will immediately stop earning Xbox Live Rewards Credits. Xbox Live Rewards members who choose to opt-out of the programme rather than make the transition to Microsoft Rewards will not forfeit any pending Xbox Live Rewards Credits
in their account. Instead, your remaining Rewards Credits and MyVIP Gems balance will be deposited into your Microsoft account in the form of your local currency. You will then have one (1) year to spend that currency on digital items from the Microsoft Store
or any other successor store.

XBLRewards8

Hello Chaoticle,

We responded to your previous post at (http://forums.xbox.com/en-US/thread/9230ed4d-af98-4f6e-90b8-1a8beac7e373).

Rewards not counting