Rewards not coming through

Hello dansmudge135,

We see that these offers all completed as intended. Please keep in mind that as stated in the FAQ for these offers, it can take up to 96 hours for us to receive and process new information. Regarding FREE Ride and One, Two, FREE, Fortnite is not an eligible
game for FREEdom, so these offers did not complete. While the Battle Royale mode for that game is free, the game itself is not free to play currently, and is not eligible, and is not listed on the free to play page (https://www.xbox.com/en-US/games/free-to-play).
We will adjust these offers to complete, but please keep this in mind for any future FREEdom offers. You should see these adjustments complete the offers shortly.

Hello JOSH uwahhhh,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. You can check your current MyVIP level/progress
at (https://rewards.xbox.com/myrewards/). You can also see that you have had multiple deposits to your account from the MyStatement on that page, which can show you the lifetime activity of your account. Since
you have not made any purchases or completed any offers in the last four months, you have not earned any Credits.

Hello ScaryFoal416703,

This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.

For help with the Microsoft Rewards program, you'll need to contact their customer support via their redemption page. They are separate from the Xbox Rewards program.

For some odd reason i get offered these reward points but they fail to come through