Rewards Confusion

Discus and support Rewards Confusion in XBoX Rewards & Social to solve the problem; Hello, I have been a Rewards member since 2012. Just recently have I researched a little more of the rewards tab. I have made numerous purchases... Discussion in 'XBoX Rewards & Social' started by Figueroa88, Jul 12, 2017.

  1. Figueroa88
    Figueroa88 Guest

    Rewards Confusion


    Hello, I have been a Rewards member since 2012. Just recently have I researched a little more of the rewards tab. I have made numerous purchases including renewal of my membership and played multiple games that have brought me achievements. However, my lifetime
    credits are only as high as 3,100. I know that I have way more within the 5 year deficit. Can I get help?

    :)
     
    Figueroa88, Jul 12, 2017
    #1
  2. T4merCHROMIA
    T4merCHROMIA Guest
    rewards confusion

    I have points pending from years ago and I have purchased items that I did not get rewards for.
     
    T4merCHROMIA, Jul 12, 2017
    #2
  3. Doctor Fofo
    Doctor Fofo Guest
    Virtual Keys Missing

    For the Forza Virtual Key Sweepstakes on the Xbox Live Rewards site, sorry for the confusion.
     
    Doctor Fofo, Jul 12, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Rewards Confusion

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates. As of July
    1, 2014, there are no offers to receive credits for renewing gold.

    Achievements will only award credits if they are part of a specific offer. Most of the offers involve purchasing a specific type of game and then earning a set number of achievements in that game (like the current History of Rewards offer)
     
    Smwutches, Jul 12, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Figueroa88,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/     .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
    the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    Rewards Confusion

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates. As of July
    1, 2014, there are no offers to receive credits for renewing gold.

    Achievements will only award credits if they are part of a specific offer. Most of the offers involve purchasing a specific type of game and then earning a set number of achievements in that game (like the current History of Rewards offer)
  7. XBLRewards8 Win User

    Rewards Confusion

    Hello Figueroa88,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/     .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
    the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).
  8. Smwutches Win User

    Did I complete the game download quest

    They tend to get the forums confused. Since that is not a Rewards program offer, Rewards support will not be able to assist.
  9. Smwutches Win User

    April quest

    Support gets the 2 forums confused. Since quests are not a Rewards program issue, Rewards support will not be able to assist.
  10. XBLRewards8 Win User

    Xbox rewards confused

    Hello PEEVS83,

    The 8,700 Credits are your lifetime Credit amount. It is also the amount you received as your deposit. Since these Credits were deposited, they were converted from Rewards Credits into currency and placed into your Microsoft Account to spend. From our FAQ:

    What are Rewards Credits and how can I use them?

    Rewards Credits are a way of keeping track of the funds you earn through Xbox Live Rewards. Once you accumulate 5,000 Credits or more, they will be converted into your country's local currency and deposited into your Microsoft account. Then, you can head
    over to the Xbox Store to purchase your favorite games, TV shows, movies, and much more!
Thema:

Rewards Confusion

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