Rewards account reset?

I logged into my rewards account this morning to find that it was completely gone. For the past month it has not been registering my purchases and giving me credit for the same. I took advantage of the add a star program and succeeded, it registered that
and the polls I took for January and February registered as 500 points total but nothing else. I have over $250.00 in purchases from the beginning of 2017 that I did not get points for and I am a four star 8% discount participant. Now my account is gone.
Please remedy my situation. Thank you.

:)

 

Has anyone else got $6.00 free from microsoft on 360?

I was going to purchase a few games from xbox live on my 360 and I went to add a credit card and saw that for some reason that microsoft put $6.00 into my microsoft account and thought that was just from the rewards program. But I happen to check another account on my xbox 360 that i didn't even use the rewards program with and have just purchase one game with that account and it also has $6.00 in that account also is Microsoft given out $6.00 to us or what is the deal?

 

Pre-Order Digital Versions?

Can't order disc and ask for digital later. Sony doesn't even do that.

If you preorder a disc you are getting a disc. You can sign up for xbox live rewards through xbox.com with your xbox live profile (you can create one before owning an xbox, and not have gold or anything either) and then setup your rewards profile.

When you preorder digital games that offer 10$ credit to your account for preordering, just have to use the same email you used with your rewards account.

Sounds complicated but it's not. You can get your games and get some rewards for the preorder, including the credit for more digital games / dlc.

 

It's just a glitch. You'll just have to wait for everything to show back up.

 

Hello PapaSmurlin,

From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

This is why your purchases from last month were not "registering" and only were placed as pending recently. Regarding your issue with no account, there was an error that arose with our daily maintenance that caused a file to fail. This caused users to briefly
see what appeared as no account at all. We have hotfixed this issue. Apologies for the inconvenience. To be clear, this is purely an error in presenting information on the webpage. All your data on our servers was unaffected.