Rewards account not conforming to Microsoft Services Agreement

Hello MCONN_957, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear your Microsoft Rewards account has been suspended. Would be great to assist you on this inconvenience, but I must inform you that only the rewards team is capable to assist with concerns regarding the rewards program.

If you contacted them recently, please try checking your email and the spam folder from time to time.

This is very interesting to read, because I'm having the same issue with my rewards account, but I have not been traveling between different countries.

For 3 years I'm now collecting rewards point from the same machine and via the same internet provider. I haven't changed any browser settings ore rewards or microsoft account settings. So I have no clue what might have caused a service agreement violation.

For me this looks like a probleme on Microsoft side, because they are not even willing to tell me what causes them to think, that I violated the service agreement and I didn't get any advice on how to prevent this to happen in the future.

I'm very unhappy, that Microsoft doesn't even think of reviewing this issue. This is very bad customer support.

In Microsoft Services Agreement for Microsoft Rewards it states:

"1. Program Requirements. You need a valid Microsoft account and your devices must meet the
minimum system requirements. The Program is open to users who reside in the
markets listed in the
FAQ. Individuals can have no more than one Program account, even if an individual has multiple email addresses, and households are limited to six accounts. The Program is solely for your personal and non-commercial use.

If you feel you have not violated these terms, then the solution is to file the Arbitration form found in the Arbitration clause in Microsoft Services Agreement.

pfft. The NSA's listening if your Kinect isn't.

"Won't use..."

... for advertising.

lol