Reward Points wont Deposit in my Account

MarshallStrong · Nov 4, 2016

This is my second; support request and my fourth attempt at communication with this issue and I have received no response.

Xbox is saying rewards points will not be deposited into my account until I update my billing information (points going back to 2015). I have updated it numerous times to no solution. The billing info I have on account as well is the info I use to purchase
just about every game and DLC I have bought on the live store for the last four years.

How can this be fixed, and how can I be communicated with?

Thank you,

Marshall Strong

4036718880 | *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

:)

RobertboiOfGasT · Nov 4, 2016

Points for 6 months signup!

I haven't been given my reward points for renewing my xbox live membership and I have 1500 pending points that wont deposit into my account

RobertboiOfGasT · Nov 4, 2016

Xbox Live Rewards

I haven't been given my reward points for renewing my xbox live membership and I have 1500 pending points that wont deposit into my account. Please help

XBLRewards8 · Nov 7, 2016

Hello Sieg for Strong,

We responded to your previous forum post at (Xbox Rewards says my Account needs Attention, it is fine though??).

RobertboiOfGasT

I haven't been given my reward points for renewing my xbox live membership and I have 1500 pending points that wont deposit into my account

XBLRewards8

Hello Sieg for Strong,

We responded to your previous forum post at (https://forums.xbox.com/en-US/thread/3b6b5d71-35c1-4ca8-8cbc-a1ad4334a6f6).

GronTron

http://rewards.xbox.com/faq/

How do I receive the Microsoft Points I earn through Xbox LIVE Rewards? Xbox LIVE Rewards Points equal to or greater than 100 will be automatically deposited into your Xbox LIVE account each month. It may take up to 30 days for the points
you earn to be deposited into your account. If your points total is less than 100, the points will be held as pending until 100 total points are reached and deposited into your account.

How long does it take for Pending Points to be deposited into my Xbox LIVE account? It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points are deposited in increments of 100 or
more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded.

EddieHendrickson

The points can take up to 30 days for them to be deposited into your account. See the Xbox Live Rewards FAQ for more information here:
http://rewards.xbox.com/faq/

How long does it take for Pending Points to be deposited into my Xbox LIVE account? A. It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points
are deposited in increments of 100 or more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display
in your Total Rewards Points Awarded.

Windows10XboxOne

It should be in your account by the 15th of this month.

(Xbox Live Rewards FAQ)

How long does it take for Pending Points to be deposited into my Xbox LIVE account?

A. It may take up to 45 days for pending points to be deposited into your Xbox LIVE account. Points will be deposited by the 15th of each month. Visit the Xbox LIVE Rewards website often to see which points are still pending and how many Rewards
Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded.

Reward Points wont Deposit in my Account