Reward Points won't convert to currency

Discus and support Reward Points won't convert to currency in XBoX Rewards & Social to solve the problem; I've had 5000 points go well past the 15th and 30th of the month and they still haven't been deposited. There is no option to request deposit or any... Discussion in 'XBoX Rewards & Social' started by TSM17H, Apr 3, 2018.

  1. TSM17H
    TSM17H Guest

    Reward Points won't convert to currency


    I've had 5000 points go well past the 15th and 30th of the month and they still haven't been deposited. There is no option to request deposit or any date shown under the balance either. I appreciate any help getting the points converted. Thanks

    :)
     
    TSM17H, Apr 3, 2018
    #1
  2. Kaej TS
    Kaej TS Guest
    how do I convert my lifetime reward Microsoft points into currency

    How do I convert my lifetime Microsoft points from my rewards to currency
     
    Kaej TS, Apr 3, 2018
    #2
  3. Microsoft points

    So I guess adding bing reward MS points will just convert it to currency then?
     
    BiOHAZARD 901, Apr 3, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Reward Points won't convert to currency

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Apr 3, 2018
    #4
  5. XBLRewards8 Win User

    Reward Points won't convert to currency

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  6. BiOHAZARD 901 Win User

    Microsoft points

    So I guess adding bing reward MS points will just convert it to currency then?
  7. Starfox2009 Win User

    What happens to XBL Points?

    Wrong, The points get converted into your local currency, i tweeted xbox rewards asking this
  8. Smwutches Win User

    Regarding gems

    If you don't redeem the gems by June 15, they will be converted to Microsoft Rewards points.

    If you have any pending credits by May 31, 2018, they will be deposited into your account as currency by the end of June. If there is an issue depositing credits into your account, they will be converted to Microsoft Rewards points.
  9. XBLRewards8 Win User

    Gem to credit conversion rate

    Hello ohno itstheCoPz,

    Since being introduced in October, Gems have never had a Credit or currency value assigned to them. They can only be spent on purchases from the Vault. However, we realize that users have grown attached to their Gems, so when you are transitioned to Microsoft
    Rewards, they will be converted into points. Note that Microsoft Rewards points and Xbox Live Rewards Credits are not the same. Your Gems will not be converted into Xbox Live Rewards Credits if you choose to remain in the Rewards programs, but will be converted
    into Microsoft Rewards Points.
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Reward Points won't convert to currency

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