Reward Points Not Fixed After 2+ Years

B I N M E R C · Jan 30, 2017

It's been years now. I have made so many posts over this amount of time. Since some migration of servers back in 2014-2015 My account was one of these "Account Address is not Correct" Bug. Everything is always right on my account. I spend thousands on my
Xbox every year and Rank 5 (If that really means anything). Is there anything ever going to fix all this? I get the same answer that some other company is doing the merging, but after 2 years, I think they are just milking it. So this is another post about
my Reward Points not going into my account. Gamertag is Thanks for you time guys.

:)

R Nuri · Jan 30, 2017

Where are my points after so LONG

It's been 2 years now!!!and I have still not received my Xbox rewards points!2 years!i need my points fast I am not waiting any longer!

B I N M E R C · Jan 30, 2017

2 Years Later, Reward Points Still Don't Deposit

It's been 2 years now and my account is still borked. I have spent thousands with XBOX and reward points are still not being deposited into my account. It took over a year for me to get someone to deposit points into my account when I was over 100k points.
Still no way this will ever get fixed? GT:

XBLRewards8 · Jan 31, 2017

Hello B I N M E R C,

Our other team is still working on resolving this issue. After reviewing your account, it looks like you may have noticed their progress as well, since you received your mid-December deposit as a result of one of their efforts to fix this issue. Unfortunately,
they have still not completely resolved this error, which is why it has returned to your account. Again, we apologize for the inconvenience, and ask for your continued patience while our other team continues to work on resolving this issue.

XBLRewards8

Hello B I N M E R C,

Our other team is still working on resolving this issue. After reviewing your account, it looks like you may have noticed their progress as well, since you received your mid-December deposit as a result of one of their efforts to fix this issue. Unfortunately,
they have still not completely resolved this error, which is why it has returned to your account. Again, we apologize for the inconvenience, and ask for your continued patience while our other team continues to work on resolving this issue.

Smwutches

Points would have been given to you 6-8 weeks after the end of the promotion. Unfortunately, promotions expire after about a year, so since it's been 2 years since the promotion ran, it would no longer be possible to have support resend you the points.

@BigBotz - That would only apply to the Rewards program, not dashboard promotions.

BrianGunter

Rewards points expire 1 year after they're added to your account.

[EX]

I had a PS4 next to my Xbox but I traded it for a Nintendo Switch because the Sony customer support is a joke !

I payed my last 2 years gold with Rewards points and had another 2 years and 1 year Game Pass payed with Rewards points as well. Since the E3 offer to change this to Game Pass Ultimate for just 1€ I now have Ultimate untill 2022 😁👍.

You can search such offers in the PSN store but won't find them !

Better start collecting points with Rewards !

Smwutches

All promotional points expire, including points from the rewards program, about a year after you receive them. There is no way to get them back.

Reward Points Not Fixed After 2+ Years