reward items missing

Discus and support reward items missing in XBoX Sales and Promo to solve the problem; i used my vip gems on the reward page to collect MyVIP Vault 5,000 Rewards Credits x 2 but ive not recieved them why not ive waited 6 days now help... Discussion in 'XBoX Sales and Promo' started by Herbiemb, May 11, 2018.

  1. Herbiemb
    Herbiemb Guest

    reward items missing


    i used my vip gems on the reward page to collect MyVIP Vault 5,000 Rewards Credits x 2

    but ive not recieved them why not ive waited 6 days now

    help

    :)
     
    Herbiemb, May 11, 2018
    #1
  2. CrKhan09
    CrKhan09 Guest
    My Missions not Crediting Actions

    Missing Items:

    Forza Pre-order

    Franken Rewards Avatar Gear

    Franken Rewards Achievements

    3rd Pre-Order Punchcard

    Probably missing:

    Forza fans bonus keys

    Yes, it has been more than 48-96 hr wait time for ALL of these.
     
    CrKhan09, May 11, 2018
    #2
  3. PrismaDelfin28
    PrismaDelfin28 Guest
    Missing Rewards Credits for "Rewards Hunters" "Prepare for your Journey"

    Hello,

    I've purchased at the beginning of last week two items for "Prepare for your Journey" as part of the "Rewards Hunters" Mission. While all the others reward credits have been assigned, those are missing.

    Could you please help?

    Sincerly,
     
    PrismaDelfin28, May 11, 2018
    #3
  4. Smwutches
    Smwutches Guest

    reward items missing

    They should show as pending on the rewards site. If no, you will need to post in the Xbox Rewards Questions support forum.
     
    Smwutches, May 11, 2018
    #4
  5. Herbiemb
    Herbiemb Guest
    both of them show :

    MyVIP Vault 5,000 Rewards Credits 5,000 Credits

    but nothing has been added to my account yet

    thats the issue and xbox support cant help me they told me to come here

    xbox rewards questions support forum is where i posted this issue
     
    Herbiemb, May 11, 2018
    #5
  6. Smwutches
    Smwutches Guest
    You're posting in the sales and promotions forum, not the rewards forum. Rewards support is only available in the Xbox Rewards Questions support forum.
     
    Smwutches, May 11, 2018
    #6
  7. Herbiemb
    Herbiemb Guest
    do u have a link for it- xbox support gave me this link
     
    Herbiemb, May 12, 2018
    #7
  8. Smwutches
    Smwutches Guest

    reward items missing

    You've posted in the correct forum now.
     
    Smwutches, May 12, 2018
    #8
  9. Herbiemb
    Herbiemb Guest
    i doubt i will get an answer especially when xbox support whom i thought would sort this cant fix it and send me to a forumand its the wrong forum so i doubt i will get a solution from the proper forum
     
    Herbiemb, May 12, 2018
    #9
  10. Smwutches
    Smwutches Guest
    Microsoft does not run the rewards program which is why Xbox support doesn't handle the program. There are support members specifically for the rewards program in the other forum who will help you.
     
    Smwutches, Nov 3, 2018
    #10
  11. Herbiemb Win User

    reward items missing

    both of them show :

    MyVIP Vault 5,000 Rewards Credits 5,000 Credits

    but nothing has been added to my account yet

    thats the issue and xbox support cant help me they told me to come here

    xbox rewards questions support forum is where i posted this issue
  12. Smwutches Win User

    reward items missing

    Microsoft does not run the rewards program which is why Xbox support doesn't handle the program. There are support members specifically for the rewards program in the other forum who will help you.
  13. Herbiemb Win User

    reward items missing

    You're posting in the sales and promotions forum, not the rewards forum. Rewards support is only available in the Xbox Rewards Questions support forum.
    do u have a link for it- xbox support gave me this link
  14. Smwutches Win User

    reward items missing

    You've posted in the correct forum now.
  15. Smwutches Win User

    reward items missing

    You're posting in the sales and promotions forum, not the rewards forum. Rewards support is only available in the Xbox Rewards Questions support forum.
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reward items missing

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