Reward / Gift Query

DarthRaitu · Oct 23, 2018

Hey all,

Received a notice today from UPS regarding a package I am due to receive from Microsoft with gifts / rewards in it and would like some advice on this.

I have already spoken to support and the guy asked me to post here to speak to the rewards team.

Thanks

:)

XBLRewards8 · Oct 23, 2018

Reward query

Hello CrazyGang2,

We see that you are not currently a Rewards member. If you only recently registered, please note that as stated on your registration page it can take a few days to be fully processed into the program.

Once registered, you can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

Regarding Gems, those can be earned by completing MyChallenges, or other specific activity. From the FAQ:

What are MyVIP Gems?

MyVIP Gems are a new way to be rewarded for engaging in Xbox Live Rewards and your Xbox in addition to Rewards Credits. You can earn gems for completing a MyChallenge or offer, clicking on an email, spending in the Microsoft Store, or as a Reward for
a MyVIP Perk like improving your Gamerscore, celebrating a birthday or anniversary, or reaching a new MyAchievements tier. And this is just the start, as we’ll be adding even more ways to earn gems in the future.

Most importantly, you’ll use your MyVIP Gems to get prizes from the MyVIP Vault. You can trade them in as soon as you have enough for a prize, or save them for something big… the choice is up to you.

You can read more about MyVIP Gems in our Terms and Conditions.

CrazyGang2 · Oct 23, 2018

Reward query

,

Can someone please explain to me how you earn the Xbox live rewards credits and gems? I'm playing my games and completing missions ect, but I'm not earning anything, can someone help me?

Smwutches · Oct 23, 2018

If it's from the Microsoft Rewards program, you would need to contact their customer support.

Otherwise, it might be from the Ambassador program so you would want to post in the Ambassador forum or Discord if you use that.

The Viral Cyrix · Nov 3, 2018

Could it be you placed in the top 100 or earned a physical reward from last season of the xbox ambassadors programme?

The Viral Cyrix

Could it be you placed in the top 100 or earned a physical reward from last season of the xbox ambassadors programme?

Smwutches

If it's from the Microsoft Rewards program, you would need to contact their customer support.

Otherwise, it might be from the Ambassador program so you would want to post in the Ambassador forum or Discord if you use that.

Smwutches

Keep in mind that Xbox Gift Cards are now deposited directly into your account when you redeem the points, so you're no longer emailed a code for those. So you may also want to check your account balance at http://commerce.microsoft.com to
see if they've been added to your account

NKWHOA

As far I as can remember, whenever you submit the order using your MS points, there is one last confirmation screen that shows you the email address where the rewards will be sent. Do you remember seeing that last screen, and which email address was entered?

Allebas

It suppose to go whatever account you use the points on. Keep in mind it isnt instant and I belive it tells you it xan take up to a few hours but the good thing it goes directly to your account. You will see the credit to your account.

Reward / Gift Query