REWARD DECLINED

Discus and support REWARD DECLINED in XBoX Rewards & Social to solve the problem; i got a $5 Xbox giftcard for 4650 Reward Points wait 24hrs for email confirmation & then my order is DECLINED & MY REWARD POINS 4650 ARE STILL GONE!... Discussion in 'XBoX Rewards & Social' started by VCOLL, May 7, 2017.

  1. VCOLL
    VCOLL Guest

    REWARD DECLINED


    i got a $5 Xbox giftcard for 4650 Reward Points wait 24hrs for email confirmation & then my order is DECLINED & MY REWARD POINS 4650 ARE STILL GONE!

    If my order is declined shouldn't. I get my Reward Points returned? But i want to know what happened.

    :)
     
    VCOLL, May 7, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Rewards Order Declined

    Hello CulpableOrc433,

    This forum is for Xbox Live Rewards program issues. Since you are not a Xbox Live Rewards member, this sounds like a Microsoft Rewards issue, which is a separate program. You would have to contact their support for assistance with this issue, via a link
    on the Microsoft Rewards page.
     
    XBLRewards8, May 7, 2017
    #2
  3. CulpableOrc433
    CulpableOrc433 Guest
    Rewards Order Declined

    Order No.629584923452632 for a $5 Xbox digital code was declined. I spent 4,650 rewards points, and my order was declined. I did not receive a $5 code (as the order status is declined) but my 4,650 points have been taken. I do not know why the order was
    declined, I would really appreciate a new code though before the Star Wars sale ends. You're giving me money, but you're missing out on some of my money I will be adding to it to spend if I ever get the code I earned.
     
    CulpableOrc433, May 7, 2017
    #3
  4. Smwutches
    Smwutches Guest

    REWARD DECLINED

    Since that is not a Xbox Rewards program offer, Rewards support will not be able to assist. If that was done through the Microsoft Rewards program, you would need to contact their customer support via their redemption page.
     
    Smwutches, May 8, 2017
    #4
  5. Smwutches Win User

    REWARD DECLINED

    Since that is not a Xbox Rewards program offer, Rewards support will not be able to assist. If that was done through the Microsoft Rewards program, you would need to contact their customer support via their redemption page.
  6. XBLRewards8 Win User

    Rewards Order Declined

    Hello CulpableOrc433,

    This forum is for Xbox Live Rewards program issues. Since you are not a Xbox Live Rewards member, this sounds like a Microsoft Rewards issue, which is a separate program. You would have to contact their support for assistance with this issue, via a link
    on the Microsoft Rewards page.
  7. JosefLBohorquez Win User

    Microsoft Rewards Reward Keeps Declining

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Logan

    Regular Microsoft agents are not capable of assist you with rewards program issues

    You can contact them using this link and tell them your issue:
    https://go.microsoft.com/fwlink/p/?LinkID=823675

    Probably they're going to review your account and tell you the resolution
  8. Sxmzl Win User

    Microsoft rewards error, rewards gets declined

    I already did this, and they said that they fixed the issue, but when I checked, I still got the same issue, is there another option?
  9. Francia J. Win User

    Microsoft rewards error, rewards gets declined

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    In this case, you will be needing to submit a ticket to the Microsoft Rewards team. To do so, kindly go to this link then click "Get Help": https://support.xbox.com/en-US/help/account-pro...
Thema:

REWARD DECLINED

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