reward credits never got changed currency nor added to my and i have about 24000

Hello pepper420311,

You can confirm your deposits by sort/viewing your MyStatement on the MyRewards page by lifetime events. This will show you all Credit and deposit events from your Rewards account. You can then confirm these deposits as currency from your commerce page at
(https://commerce.microsoft.com/), where they will be listed as a refund with a negative amount, since we are adding funds to your account.

I have the same concern. The response i evemtually got is this:

"Hello ,

Credits have an associated, real currency value. As a promotional program managed by Microsoft, the Xbox Live Rewards program has a limited annual budget. This means that even though this is a digital, "fake" currency as users assume, all Rewards Credits
are backed by a real currency. This is how we are able to deposit Credits as currency, as Credits have a real currency value, and these Credits are not infinite. While users like to assume since this program is run by Microsoft, our program has an infinite,
billion dollar budget, that is not the case. If we were to award an infinite amount of Credits from the vault, our program would run out of budget and not be able to Reward on any of the offers on the MyMissions page or from payback on MyVIP. This is why we
rotate different prizes through the vault beyond just Rewards Credits, and Rewards Credits are not a part of every re-stock rotation.

Gems have a value of one credit. Gems do not have a currency value, and were a brand new promotional currency added as we tested out the new Vault/MyChallenges system. They can only be redeemed for prizes from the vault. Since we recognize that users have
grown attached to their Gems, we have assigned them a value of one Microsoft Point or Rewards Credit. But as a purely promotional type of currency, they have no associated real currency value. This is why prizes in the vault tiers can and do have different
retail values; there is no "1:1 ratio" for Gems"

Hello AnthKO,

Credits have an associated, real currency value. As a promotional program managed by Microsoft, the Xbox Live Rewards program has a limited annual budget. This means that even though this is a digital, "fake" currency as users assume, all Rewards Credits
are backed by a real currency. This is how we are able to deposit Credits as currency, as Credits have a real currency value, and these Credits are not infinite. While users like to assume since this program is run by Microsoft, our program has an infinite,
billion dollar budget, that is not the case. If we were to award an infinite amount of Credits from the vault, our program would run out of budget and not be able to Reward on any of the offers on the MyMissions page or from payback on MyVIP. This is why we
rotate different prizes through the vault beyond just Rewards Credits, and Rewards Credits are not a part of every re-stock rotation.

Gems have a value of one credit. Gems do not have a currency value, and were a brand new promotional currency added as we tested out the new Vault/MyChallenges system. They can only be redeemed for prizes from the vault. Since we recognize that users have
grown attached to their Gems, we have assigned them a value of one Microsoft Point or Rewards Credit. But as a purely promotional type of currency, they have no associated real currency value. This is why prizes in the vault tiers can and do have different
retail values; there is no "1:1 ratio" for Gems.

If you have any feedback to provide about the migration, you can reach out via the links in the FAQ:

Where do I go to get help, more information, or to give feedback?

• If you have feedback about Microsoft Rewards, please send us an email at L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.
• If you need any help with your account after it transitions to a Microsoft Rewards account, contact us.
• For additional information about the transition and your Xbox Live Rewards account, you can reach out to us on our dedicated Xbox Live Rewards support
  forum or on Twitter @XboxLiveRewards.
• For more information about the Microsoft Rewards program, click here.

I never got my reward credits either!

Yeah I went to get the 12-month gold and it is not there now. Please put it back on the Rewards! I get this every year and it's been 24000 points or less when I got it. Thank you.