Returning Xbox that's not powering up

Discus and support Returning Xbox that's not powering up in XBoX Games and Apps to solve the problem; My son's system will not power up. How do I return this system for repairs & where do I send the system too. 994d7547-af23-4681-93f3-b568aa0cdacc Discussion in 'XBoX Games and Apps' started by tashiabrown1, Nov 27, 2021.

  1. tashiabrown1
    tashiabrown1 Guest

    Returning Xbox that's not powering up


    My son's system will not power up. How do I return this system for repairs & where do I send the system too.

    :)
     
    tashiabrown1, Nov 27, 2021
    #1
  2. MateusFontana Win User

    Returning Xbox that's not powering up

    Hello, how are you? Hope you're well. My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community. If your console is still under warranty, you may be sending it in for repair or replacement by following the instructions provided by Microsoft in the article below.

    https://support.xbox.com/en-us/help/hardware-ne...

    *Thank you in advance for contacting the community, I hope this can help you.
  3. Mister Maka Win User

    My battlefield one disc won't start installing

    Hey there BOSSPHOTOGRAPHY.

    We aren't able to offer refunds for physical copies of games. Before returning to the retailer, can you try cancelling the install of the game on your Xbox One and follow up with a power cycle by holding down the power button for 8-10 seconds?
  4. Chase Bingmon Win User

    Xbox one S power on problem

    I tried that but when i press reset this xbox it powers off then when it powers back on it returns to the same screen.
  5. Xecuter-[xboxvenue] Win User

    Xbox series x not turning on

    Same thing happened to me yesterday. I gave up and returned to store for refund. Something is up with these power supply's. I know it sucks, I'm bummed, but I would advise returning to the store. Wait out till spring for issues to be fixed. MS might
    have a big problem on there hands. Good Luck!!
  6. onyxishere Win User

    X Box does not connect to WiFi

    Sorry to hear it. If the console was connected to wifi when you set it up then try a power cycle. You can power cycle the console by holding the power button on it for 10 seconds till it shuts down.

    If you are trying to do the set up on the console and it will not connect to wifi try using an ethernet cable. If that does not work then you may need to return the console for an exchange.
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Returning Xbox that's not powering up

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