Return shipping label

Discus and support Return shipping label in XBoX on Consoles to solve the problem; I just completed a service order to replace my broken xbox controller. I recieved a return shipping label of which it says I need to drop the parcel... Discussion in 'XBoX on Consoles' started by KatelynL8, Jul 9, 2020.

  1. KatelynL8
    KatelynL8 Guest

    Return shipping label


    I just completed a service order to replace my broken xbox controller. I recieved a return shipping label of which it says I need to drop the parcel off to my nearest UPS drop off.

    The problem is that there is no UPS drop off near my location.

    Is there any other way of sending my controller?

    Thanks

    :)
     
    KatelynL8, Jul 9, 2020
    #1
    1 person likes this.
  2. Daft Badger Win User

    Return shipping label

    If you contact UPS either by phone or via their website you can organise for them to collect it from your house or where ever you prefer to have it collected from.
  3. Castadream Win User

    Not receiving Shipping Label via email for Xbox One S return.

    Why is this so difficult? Same exact thing. A Web page that returns literally, "[ ]", when one clicks the button "Get Shipping Label".

    Are you saying an email comes with the shipping label? I got an email about the return process, and logged in one sees what the OP shows when clicking "Get Shipping Label" ... taken to a page of "[ ]"
  4. XBF Felixx P Win User

    Shipping Label/Warranty Returns

    Hey Tstier!

    Thanks for reaching out to Xbox forums support...

    When you called in the 4 times to speak to customer support... Did they confirm to you the email address that the shipping label Is being sent in to you? It usually take no more than 48 hours to receive the shipping label. Are you 100% sure you're checking
    the correct email mailbox for the shipping label?

    I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your account and confirm to you where the email is being sent.




    As
    provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more. Let us know!

    Felix

    Xbox forums support
  5. Darhyl Amizola Win User

    No return shipping label emailed

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Xbox service shipping label.

    Since the callback doesn't work, try their chat support instead. Kindly follow these steps according to Microsoft Agent | Moderator, XBF Brad A and Xbox Ambassador, CosmicCraze:

    https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37 and https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

    Here's how to contact Xbox Support:

    "Chat Support:

    > Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
    > Click on the "Contact Us" button in the right of the screen.
    > Select the issue you need help with and click on the "Next" option.
    > Sign in to your Microsoft account.
    > Follow the prompts to connect to a live chat agent.

    For Callback Support:

    > Select Xbox One
    > Select See more options then subscription changes
    > Select Show Contact options
    > Select Request a call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

    If you're unable to contact them, try again at a later time."

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  6. LoneWolfe OO7 Win User

    Xbox must be returned for repair

    I didn't get a shipping label to return my Kinect for repair ,I got a order receipt but on label for FedEx
Thema:

Return shipping label

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