Retrieving an expired message containing an unused Fallout 3 digital download code on Xbox One

Hello,

I recently contacted customer support asking the same question, and I was directed here.

I received a message from Xbox Live after pre-ordering Fallout 4 for the Xbox One. This message had a promotional code for Fallout 3. The problem is that I received the message 32 days ago (when Fallout 4 launched), but I understand that messages expire
after 30 days. Is there anything I can do to retrieve that promotional download code?

Thank You.

:)

 

Fallout 3 code message expired before I could use it.

- I preordered Fallout 4

- recieved promo code for Fallout 3

- Was unable to download due to Fallout 4's release date

- message expired

- Now I'm sad

Product: Fallout 3 (as part of the Fallout 4 order)

Date Purchased: 08/2015

Problem: Message containing code expired.

 

Expired message with Fallout 3 code

• Promotion name: “Free Fallout 3 code with digital purchase of Fallout 4”
• Date of purchase: January 17 2016
• Issue:
  • “The message with my Fallout 3 code has expired.”
  • After I purchased Fallout 4 on the Xbox one I later received the Fallout 3 code through a message but did not have enough space to download the game until now. When I was about to use the code and download Fallout 3, the message had expired.
    

 

Hey, Requiem! I've sent you a Forums private message. You can check them
here!