Retrieve Jigsaw puzzles previously purchased

Discus and support Retrieve Jigsaw puzzles previously purchased in XBoX Games and Apps to solve the problem; I recently received a software upgrade on my computer and noticed that all of my previously purchased jigsaw puzzles are no longer in my collection of... Discussion in 'XBoX Games and Apps' started by InlandVoice2021, Dec 20, 2017.

  1. InlandVoice2021
    InlandVoice2021 Guest

    Retrieve Jigsaw puzzles previously purchased


    I recently received a software upgrade on my computer and noticed that all of my previously purchased jigsaw puzzles are no longer in my collection of puzzles. Does anyone know how I might retrieve them?

    :)
     
    InlandVoice2021, Dec 20, 2017
    #1
  2. ClammyPillow11
    ClammyPillow11 Guest
    Reclaimed Puzzles

    I uninstalled Microsoft Jigsaw and reinstalled from Microsoft Store. Then went into available puzzles and clicked on all of the "download" buttons. All of the puzzles that I had previously purchased are now back in "My Collections" plus my already played
    advice.
     
    ClammyPillow11, Dec 20, 2017
    #2
  3. jrbfremont
    jrbfremont Guest
    MS Jigsaw Crashes

    Update: Jigsaw functions properly when I play previously played puzzles. Must be an issue with Food 2 puzzle. Just guessing.
     
    jrbfremont, Dec 20, 2017
    #3
  4. DonnaHarris2
    DonnaHarris2 Guest

    Retrieve Jigsaw puzzles previously purchased

    I would like to retrieve all the jigsaw puzzles that I have purchased from the Microsoft store. Please tell me how I can do that as the Microsoft store does not show the puzzles that I have purchased from them. I would like to have them re-installed.
     
    DonnaHarris2, Mar 17, 2018
    #4
  5. DonnaHarris2
    DonnaHarris2 Guest
    "My Collections"
     
    DonnaHarris2, Nov 2, 2018
    #5
  6. DonnaHarris2 Win User

    Retrieve Jigsaw puzzles previously purchased

    I would like to retrieve all the jigsaw puzzles that I have purchased from the Microsoft store. Please tell me how I can do that as the Microsoft store does not show the puzzles that I have purchased from them. I would like to have them re-installed.
    "My Collections"
  7. DonnaHarris2 Win User

    Retrieve Jigsaw puzzles previously purchased

    I would like to retrieve all the jigsaw puzzles that I have purchased from the Microsoft store. Please tell me how I can do that as the Microsoft store does not show the puzzles that I have purchased from them. I would like to have them re-installed.
  8. jrbfremont Win User

    MS Jigsaw Crashes

    Update: Jigsaw functions properly when I play previously played puzzles. Must be an issue with Food 2 puzzle. Just guessing.
  9. Northern Lass Win User

    When are you going to put more puzzles in Microsoft Jigsaw?

    You can purchase puzzle packs with the in game currency, have you purchased all the puzzle packs available?

    There is a new jigsaw pack added every month.

    Also have you tried the custom puzzle mode where you can create a jigsaw using one of your own photos?
  10. BenHsieh Win User

    11/3/14 UPDATE JUST WIPED ALL MY DATA!!!

    After deleting and re-installing the app, previously bought puzzles are now downloadable without needing to pay again. Completion records was retained. Jigsaw Jam Pack 2 and 3, if previously unlocked by completion rather than gold bars, will need to be purchased
    with gold bars again to unlock, though completion records are retained. Note to all who downloaded the update and ran into problems in previous post.
Thema:

Retrieve Jigsaw puzzles previously purchased

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