Resetting my XBox One S

This page might be able to help.

https://support.xbox.com/en-US/xbox-one/console/startup-error-solution

Copy and paste it into the address bar.

The click link isnt working.

Hi DBarnes,

Thanks for reaching out to us here on the Forums!

Check to see if you can bring up the Xbox Startup Troubleshooter:

1. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
   
2. Wait 30 seconds, then plug the power cord back in.
3. Press and hold the BIND button (located on the left side of the console) and the
   EJECT button (located on the front of the console), and then press the
   Xbox button on the console.
4. Continue holding the BIND and EJECT buttons for 10-15 seconds.
   
5. Listen for two “power-up” tones a couple of seconds apart. You can release the
   BIND and EJECT buttons after the second power-up tone.
6. The console should power up and take you directly to the Xbox Startup Troubleshooter.

Afterwards you can perform a offline system update. Check out
Troubleshoot Xbox One startup errors for step by step instructions and more troubleshooting.

I hope this helps. Let us know if you have any questions regarding this process or continue to see an error.

Yes i have reset . This happened not only on this xbox one x but my one s also . Not in the preview program anymore also.

I have this exact issue. His is my setup:

My son has a One S

I have a Series X

I was able to set the One S as my home xbox

I added his account to the Series X. Went to setting and then to my home xbox. At first, it is checked, then I get the circle, and the check mark is removed. Click on make this my home xbox on the Series X using his account, the circle spins, and then back to the "unchecked" box.

Checking his (One S), my account still has that xbox as my home xbox.

Reset networking, reset MAC address, flushed ARP cache on my switch and router, restarted all of those devices, and reset the Series X (both hard power cycle and factory reset). No luck.

Is it due to his account technically being a Xbox One profile and mine a Series X?

Also, my son's account is a child account but, unrestricted.

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

I'm sorry but if the method below is now working, I'm afraid the console needs a service.

Power off your console, and then unplug the power cord to ensure that the console is completely powered off. Wait 30 seconds, and then plug the power cord back in. Press and hold the SYNC button (located below the Xbox button on the console) and the EJECT button (located on the front of the console), and then press the Xbox button on the console. Continue holding the SYNC and EJECT buttons for 10-15 seconds. Listen for two “power-up” tones a couple of seconds apart. You can release the SYNC and EJECT buttons after the second power-up tone. The console should power up and take you directly to the Xbox Startup Troubleshooter.