reset statistics for solitaire

Hi

I tried to locate Statistic.ark file but not found.

After yesterdays windows update in windows 10 my Microsoft solitaire collection is crashing and does not start.

Please help to restore. Tried to remove and reinstall but no help.

Thanks

Hello allenbrown8!

Thanks for reaching out to Xbox forums support.

Here's the solution:

Please open the File Explorer and go to:

C:\Users\***\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\UserData

If you are a guest, please go to Guest\Statistic

And the same way if you have a Microsoft account.

Than delete "Statistic.ark".

Now you can notice that game statistics have returned as they were.

I hope this helps! Let us know!

Felix

Xbox forums support

Hi mate there's a separate support site for Microsoft casual games have a look here and see if this helps

http://microsoftcasualgames.com/casualsuite/support/default.htm

Hello!!

1- %localappdata%\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\UserData\Guest\Statistic

Right-click on the Statistic.ark file and delete to remove all Statistics. When you next open Solitaire the statistics will be reset.

2-Try Settings - Apps and features.

Scroll down to Microsoft Solitaire collection and click it

Select "Advanced options

In the next window "reset"

I still don't have an answer on how to reset the solitaire statistics on Windows 10. Help!