Reset email

Discus and support Reset email in XBoX Accessibility to solve the problem; So my Xbox email is a email I no longer have access to due to the emails only verifications being a phone number (I no longer have access to and a... Discussion in 'XBoX Accessibility' started by Casey page, Sep 16, 2023.

  1. Casey page
    Casey page Guest

    Reset email


    So my Xbox email is a email I no longer have access to due to the emails only verifications being a phone number (I no longer have access to and a email (also no access to). I called yahoo they can’t get my email back even showing them my drivers license for verification, Xbox said to use account recovery but it’s only giving me the option to reset my password, and I even went to Verizon to try to activate a new line with that old phone number and they can’t do that.. I’m at a loss here and I just want to have some kind of verification method to my account I’ve had this account for well over 10 years. Also, I did the reset thing on Xbox where it takes 30 days to change info and when that day came (today) it didn’t give me anything other than repeating the process and Xbox said I need to get on the email I don’t have access to, to update new info

    :)
     
    Casey page, Sep 16, 2023
    #1
  2. Pyrosplayhouse Win User

    Email reset

    The reason they do this is to make sure you are the one asking to make these changes. They send ykh the verification to the original email as a way to be sure its not an unauthorized user. If it wasnt for these extra steps some one can easily gain access
    to your account and change over the email and take over your account before you realize whats going on. Be sure to follow all these steps to prevent any further delays.Email
    reset
  3. ArminatorX Win User

    Email reset

    [...]

    I wanted to buy skate 3 but here i am waiting for another month, because Microsoft is just stupid when it comes to account management!
    They are not "stupid" when it comes to account management.

    The email and phone numbers you enter there are also used as a fallback when you forget your password or are otherwise locked out of your account.

    Since that information can be used by a malicious person (i.e. a hacker) to gain control over your account, Microsoft is very careful when you try to change that information without having confirmed your account ownership in a different (secure) method.

    If you had a working phone number or email on your account BEFORE you changed your security information email, the change would have been immediate, as Microsoft would have sent a confirmation code to your phone or your other email, and then after confirming
    the change, the new email would have been in place right there and then.

    Therefore it's VERY important, to update your account security information every time you change your email or phone number WHILE YOU STILL HAVE ACCESS TO THE OLD SECURITY INFORMATION!

    Additionally, you could also set up Two Step Verification as an additional means of proving ownership and being able to verify your account more quickly.
  4. Gerardo CG Win User

    Reset email

    Hi there Casey, my name is Gerardo and I'm an Xbox player like you.

    If you don't have access to any verification methods (such as an alternative email address and no longer have access to the phone number associated with the account), the only way to try to recover it is through the Microsoft account recovery form.

    You can find the form using the following link:

    https://account.live.com/acsr

    For more information about the Account Recovery Form, you can visit the following link:

    https://support.microsoft.com/accou...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

    Please note that you can fill out the form up to two times a day if you recall additional information that can help verify your ownership of the account.

    As a fellow gamer, I understand how frustrating this situation can be. The account recovery process is designed to protect your account and its contents. Support agents and representatives are unable to provide more assistance than what's available through the account recovery form, as it's a security measure to ensure the rightful owner regains access to the account.

    I hope you understand and if you have futher questions please let me know.
  5. TragicSkies Win User

    email password reset link

    SappKM55 although we do like fellow users to help each other out creating a new thread should be if you have an issue not an answer. Next time it would be appreciated if you just replied to somebody with the issue. We do still appreciate your suggestion
    though. Thanks for giving a heads up.
  6. SammyVS Win User

    Minecraft account email reset

    I'm Samy an independent advisor and I'll be helping you :D

    How are you?
    When you talk about your Minecraft account do you say it's your Microsoft or Mojang account?
    Are you currently able to log into the account?
Thema:

Reset email

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