Reset black ops 2 rank stats

BlGPAPA · Aug 2, 2023

I sent a email to treyarch/activision and requested that my black ops 2 rank stats be reset to zero or deleted, so I can start from the beginning. They sent me a email back saying that Xbox can help with that. Attached is the email response.

Hello there,
My name is Jomard from Activision Player Support. Thank you for reaching out to us. I would like to clarify something for you: in black ops 2 everything is stored in the platform account and not in Activision, so please contact Xbox support.

I have already tried deleting the saved game. Deleted the game and installed again. And can’t reset my rank stats.

:)

EzequielNeves19

Hello Bigpapa
My name is Ezequiel. I'm an Independent Consultant and I'm happy to help you today.
I am very sorry but unfortunately it is impossible to restore the statistics, because the game save is linked to your account and the statistics are linked to the game server, that is, it is impossible for you to reset your statistics, I believe that not even Activision can do it that. I hope I have answered your question, if you have any other questions please contact me again, have a nice day.

Mark Sherwood

CornualTea, hey there.

When you say you have been hacked, are you referring just to your Black ops 2 ranks? Or have two separate incidents happened? If it is just your Black Ops 2 ranks, then you can rest assured, you have not been hacked. This is a well known bug that has reset
countless gamers. Fortunately there is a fix for it.
CLICK HERE to be taken to Activisions "de-ranked" page. At the bottom of the page you can fill out the form to have your stats put back to normal. Activision are asking for one business day to restore your stats. Let us know if this is the only concern
you have.

Many thanks,

Cloud

Mark Sherwood

Hey Mister Gwyther, thank you for your response. I actually already knew about that neat trick

The OP is in need of the Activision contact number, due to a reset in his rank on Black Ops 2. There was a bug (that has been recently patched) that would cause users stats / ranks to randomly roll back or reset completely. The patch fixes the issue, but
people who suffered a reset in rank are still effected regardless of the fix. People who have been hit by this bug are able to fill in a form on Activisions support page, to request a restore in their stats. The OP has completed his form but has not yet had
correspondence from Activision, hence the number provided.

Hopefully he has had correspondence since posting in the thread

Cloud

chemicalsora

The offline rank file serves as a sort of backup file for your stats. If that file is not present and you played Black Ops 2 online before, it'll download the copy stored in Activision's servers.

Rusted Ace2013

If you were reset back to level 1, this could be due to one of three things. Either Black Ops 2 encounter stat corruption in your in-game profile and decided to send you back to level 1, fresh start was used, or your stats were reset by Treyarch due to a
violation of their policy. You can try contacting Activision support at the link found in-game and try to get this worked out, but unless they find that the reset is due to stat corruption, they won't restore your rank, unlocks, and stats. If you have any
questions, just ask.

Reset black ops 2 rank stats