Requesting a review

Discus and support Requesting a review in XBoX Rewards & Social to solve the problem; Not receiving my full benefits 1ff9294b-b688-429f-ba11-1c8fd579612b Discussion in 'XBoX Rewards & Social' started by blacGEEZUS804, Jan 10, 2017.

  1. blacGEEZUS804
    blacGEEZUS804 Guest

    Requesting a review


    Not receiving my full benefits

    :)
     
    blacGEEZUS804, Jan 10, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Requesting a review

    Hello blacGEEZUS804,

    We responded to your post at (Requesting a review).
     
    XBLRewards8, Jan 10, 2017
    #2
  3. blacGEEZUS804
    blacGEEZUS804 Guest
    Requesting a review

    Not receiving my full benefits
     
    blacGEEZUS804, Jan 10, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Requesting a review

    Hello blacGEEZUS804,

    We see that you have been appropriately awarded. Your MYVIP level for the last year matches your eligible purchases, and your payback was also accurate. The only point of confusion that we can see is that since your two purchases in December went to an offer
    (Gotta Get Em All) they did not award MyVIP payback. Purchases can only be awarded for an offer or MyVIP payback, and not both. Since offers take priority, you were awarded in that way.
     
    XBLRewards8, Jan 11, 2017
    #4
  5. XBLRewards8 Win User

    Requesting a review

  6. XBLRewards8 Win User

    Requesting a review

    Hello blacGEEZUS804,

    We see that you have been appropriately awarded. Your MYVIP level for the last year matches your eligible purchases, and your payback was also accurate. The only point of confusion that we can see is that since your two purchases in December went to an offer
    (Gotta Get Em All) they did not award MyVIP payback. Purchases can only be awarded for an offer or MyVIP payback, and not both. Since offers take priority, you were awarded in that way.
  7. choppyseize Win User

    Request a product for review

    Also keep in mind that pretty much all products reviewed have to be sent back. You rarely get to keep the item. You would still have to contact Microsoft directly about this
  8. RandyAU93 Win User

    Case Review Request

    I'm afraid you got some bad information, then. Xbox Live Support has no method of dealing with suspensions, and Enforcement has no e-mail address that users can respond to. The Enforcement team did use the forums in the timeframe that these suspensions
    were issued, but they do not any longer. Again, since they are from 2011, there is nothing they can do about them.
  9. FreakRoach Win User

    Request a product for review

    I'm not sure but I think it works the other way. If someone wants to get their products reviewed they will contact you themselves, instead of you asking them for a free product.
Thema:

Requesting a review

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