Requested warranty for elite controller and xbox still havent sent me a label and there is...

Discus and support Requested warranty for elite controller and xbox still havent sent me a label and there is... in XBoX on Consoles to solve the problem; I've got an unresponsive bumper on my elite controller and have requested for a warranty repair. it has been 11 days now since that request and i am... Discussion in 'XBoX on Consoles' started by JamesMurphy1798, Oct 25, 2022.

  1. JamesMurphy1798
    JamesMurphy1798 Guest

    Requested warranty for elite controller and xbox still havent sent me a label and there is...


    I've got an unresponsive bumper on my elite controller and have requested for a warranty repair. it has been 11 days now since that request and i am still yet to receive the label that xbox said they would send. any attempt at contacting an xbox rep is futile because the virtual agent has no idea and anytime the call back is available it tells me it has failed. this is really poor customer service from xbox. can i please get some help from someone here to actually get this issue fixed

    :)
     
    JamesMurphy1798, Oct 25, 2022
    #1
  2. ngocphi Win User

    Requested warranty for elite controller and xbox still havent sent me a label and there is no way to get in contact with them

    Keep in mind labels aren't physically sent to you

    They send it via email registered when you made the warranty claim

    Please check your spam folder

    Keep in mind there is a time limit on labels you may have to recrrate the order again
  3. ngocphi Win User

    Requested warranty for elite controller and xbox still havent sent me a label and there is no way to get in contact with them

    Live chat wouldn't be able to issue a label

    You would still need to receive it via email

    Best to make sure you are using upto date email

    I personally use my ms account as my xbox email

    Less messier.when it comes to.xbox or.gaming emails.
  4. JamesMurphy1798 Win User

    Requested warranty for elite controller and xbox still havent sent me a label and there is no way to get in contact with them

    im well aware. i have not received an email with the label after 11 days. my order expires in 30 days
  5. Georges C. Win User

    Requested warranty for elite controller and xbox still havent sent me a label and there is no way to get in contact with them

    Hello again, you have to choose the virtual agent, after going through a virtual agent will be attended by a person who will transfer you to another department who can help you with your warranty request.
  6. JamesMurphy1798 Win User

    Requested warranty for elite controller and xbox still havent sent me a label and there is no way to get in contact with them

    Could you possibly give me a direct link to live chat. if you re-read my post youll see that i said it hasnt been possible to get in contact with anyone
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Requested warranty for elite controller and xbox still havent sent me a label and there is...

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