requested rewards not received

Discus and support requested rewards not received in XBoX Rewards & Social to solve the problem; case 1368405395 requested rewards not received 7d80eff3-0e67-4cf4-955a-4f3db1dc1300 Discussion in 'XBoX Rewards & Social' started by FmaBrotherh00d, Dec 28, 2016.

  1. FmaBrotherh00d
    FmaBrotherh00d Guest

    requested rewards not received


    case 1368405395 requested rewards not received

    :)
     
    FmaBrotherh00d, Dec 28, 2016
    #1
  2. Dragonninja50
    Dragonninja50 Guest
    Not received a requested rewards deposit

    Hi, I requested a deposit of 2000 credits and it advised I would receive them on the 17th April. I have just spoken to Xbox support and they did advise it may be due to billing information which I have just updated. Can you confirm when I will receive my
    credits? Thanks
     
    Dragonninja50, Dec 28, 2016
    #2
  3. Smwutches
    Smwutches Guest
    Not received a requested rewards deposit

    There was no deposit schedule for the 17th. If you requested the deposit on or after the 10th, they should be deposited at the end of this month.
     
    Smwutches, Dec 28, 2016
    #3
  4. Smwutches
    Smwutches Guest

    requested rewards not received

    In order to receive a response from support, you'll want to post in the Xbox Rewards Questions forum. Also, reference numbers are only used by phone and chat support. Forum support does not have access to that system, so you may want to post a little more
    information about your issue.
     
    Smwutches, Dec 28, 2016
    #4
  5. Smwutches Win User

    requested rewards not received

    In order to receive a response from support, you'll want to post in the Xbox Rewards Questions forum. Also, reference numbers are only used by phone and chat support. Forum support does not have access to that system, so you may want to post a little more
    information about your issue.
  6. Smwutches Win User

    Not received a requested rewards deposit

    There was no deposit schedule for the 17th. If you requested the deposit on or after the 10th, they should be deposited at the end of this month.
  7. XBLRewards8 Win User

    Not received a requested rewards deposit

    Hello Dragonninja50,

    You received this deposit on April 12th. You can review all deposit and Credit events from the MyStatement section of the MyStatement. It will also be listed on your commerce page (https://commerce.microsoft.com/)
    as a refund with a negative amount.
  8. Hammbonez417 Win User

    Xbox live rewards deposit

    I've received the same thing. I've received a "$10 xbox live rewards deposit," and two "$5 xbox live rewards deposit." I thought this was kind of odd, as I did not request these. Also it states on the transaction record that these "deposits" are also "refunds." Weird!!!
  9. homelesscowman Win User

    Xbox monthly quests, never received rewards

    Could I get an Xbox support member to answer this request. Since October, I've never received rewards for completed quests.
Thema:

requested rewards not received

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