Requested 5000 credits, removed 250 gems and no credit recieved

Discus and support Requested 5000 credits, removed 250 gems and no credit recieved in XBoX Rewards & Social to solve the problem; About 3/4 days ago i requested both 10'000 and 5000 credit from the vault for 500 and 250 gems. After a day i got the 10000 credits but there is no... Discussion in 'XBoX Rewards & Social' started by c610-[xboxvenue], May 9, 2018.

  1. Requested 5000 credits, removed 250 gems and no credit recieved


    About 3/4 days ago i requested both 10'000 and 5000 credit from the vault for 500 and 250 gems.

    After a day i got the 10000 credits but there is no trace of the 5000 credits,not even in the pending section of the rewards

    i put some screenshot of the vault with both the 10'000 and the 5000 checked ,and the credit history

    xbox reward

    :)
     
    c610-[xboxvenue], May 9, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Just More Lies from Xbox

    Hello GropingDinosaur,

    Since you redeemed two 5000 Credits for 250 Gems from the vault, 500 Gems (2 x 250 = 500) were removed from your account.
     
    XBLRewards8, May 9, 2018
    #2
  3. SpudyT8
    SpudyT8 Guest
    rewards gems not working

    cant exchange 250 gems for 5000 reward credits
     
    SpudyT8, May 9, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Requested 5000 credits, removed 250 gems and no credit recieved

    Hello c610,

    You requested these items on the fifth and the seventh. From the FAQ:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, May 9, 2018
    #4
  5. XBLRewards8 Win User

    Requested 5000 credits, removed 250 gems and no credit recieved

    Hello c610,

    You requested these items on the fifth and the seventh. From the FAQ:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  6. XBLRewards8 Win User

    Just More Lies from Xbox

    Hello GropingDinosaur,

    Since you redeemed two 5000 Credits for 250 Gems from the vault, 500 Gems (2 x 250 = 500) were removed from your account.
  7. XBLRewards8 Win User

    Reward System.. Is there anyway to get points without buying stuff and doing surveys.

    Hello LuckyCharm655,

    250 Credits is equal to .25 USD. You can only manually request a deposit as currency once you have 1000 or more pending Credits. At 5000 or more pending Credits, a deposit will be scheduled automatically. The offers on the MyMissions page change constantly,
    and aside from MyVIP payback, are the only way to earn Credits.
  8. XBLRewards8 Win User

    Gems to 5000 credits not working

    Hello CIA Skenzi,

    Due to a large amount of user's claiming prizes at the same time, you may have seen an error message as a result. We see you claimed your prize a few days ago and they are currently pending on your MyRewards page. From the FAQ:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.

    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing into
    your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we will not be able to deliver your Rewards Credits until the deposit issue is resolved.
  9. Wisefr0g Win User

    Vault it's practically empty

    Or simply don't lower their value. If 250 Gems are worth 5000 points, they should still be worth 5000 points in June.
Thema:

Requested 5000 credits, removed 250 gems and no credit recieved

Loading...
  1. Requested 5000 credits, removed 250 gems and no credit recieved - Similar Threads - Requested 5000 credits

  2. Xbox Requests: Week of April 17th, 2026

    in XboX Insiders
    Xbox Requests: Week of April 17th, 2026: Xbox Requests: Capturing all your ideas, across all of Xbox, every week! Got an idea that would make Xbox better? Cooler? More magical? Whether you’re on PC, console, cloud, mobile, TV apps, VR,...
  3. Xbox Requests: Week of April 10th, 2026

    in XboX Insiders
    Xbox Requests: Week of April 10th, 2026: Xbox Requests: Capturing all your ideas, across all of Xbox, every week! Got an idea that would make Xbox better? Cooler? More magical? Whether you’re on PC, console, cloud, mobile, TV apps, VR,...
  4. Week of Apr 6 request for the streaming

    in XboX Insiders
    Week of Apr 6 request for the streaming: Can you guys add more streaming for the Xbox because I don’t want to pay a subscription for the other ones and I want to stream to more than just twitch . Also can Make it so I can read chat on my...
  5. Xbox Requests: Week of April 3rd, 2026

    in XboX Insiders
    Xbox Requests: Week of April 3rd, 2026: Xbox Requests: Capturing all your ideas, across all of Xbox, every week! Got an idea that would make Xbox better? Cooler? More magical? Whether you’re on PC, console, cloud, mobile, TV apps, VR,...
  6. Xbox Requests: Week of March 27th, 2026

    in XboX Insiders
    Xbox Requests: Week of March 27th, 2026: Xbox Requests: Capturing all your ideas, across all of Xbox, every week! Got an idea that would make Xbox better? Cooler? More magical? Whether you’re on PC, console, cloud, mobile, TV apps, VR,...
  7. Xbox Requests: Week of March 20th, 2026

    in XboX Insiders
    Xbox Requests: Week of March 20th, 2026: Xbox Requests: Capturing all your ideas, across all of Xbox, every week! Got an idea that would make Xbox better? Cooler? More magical? Whether you’re on PC, console, cloud, mobile, TV apps, VR,...
  8. Xbox Requests: Week of March 13th, 2026

    in XboX Insiders
    Xbox Requests: Week of March 13th, 2026: Xbox Requests: Capturing all your ideas, across all of Xbox, every week! Got an idea that would make Xbox better? Cooler? More magical? Whether you’re on PC, console, cloud, mobile, TV apps, VR,...
  9. Xbox Requests: Week of March 6th, 2026

    in XboX Insiders
    Xbox Requests: Week of March 6th, 2026: Xbox Requests: Capturing all your ideas, across all of Xbox, every week! Got an idea that would make Xbox better? Cooler? More magical? Whether you’re on PC, console, cloud, mobile, TV apps, VR,...
  10. I have had over 5000 points for over a month, and can't request a deposit

    in XBoX Rewards & Social
    I have had over 5000 points for over a month, and can't request a deposit: I have 5750 xbox rewards points but can't request any to be redeemed. Can I get help redeeming them? I want to redeem them so that I can use the credits during the Black Friday sale....