Request for a 'delete cloud save data' option for PC users

Discus and support Request for a 'delete cloud save data' option for PC users in XBoX Games and Apps to solve the problem; I understand that there is no option to delete corrupted save data from the cloud for PC users. This means I am unable to complete The Evil Within 2.... Discussion in 'XBoX Games and Apps' started by GrahamSilvester, Oct 21, 2023.

  1. Request for a 'delete cloud save data' option for PC users


    I understand that there is no option to delete corrupted save data from the cloud for PC users. This means I am unable to complete The Evil Within 2. If I reset the app, it deletes the local data, but then starting it up it just tries and fails to load the corrupted cloud data. Presumeably it was saving as it crashed.

    Unfortuneately the dialogue to chose local/cloud data does not appear if you alt+tab, but appears after you close the hanging app.

    I have taken a backup of the local save. If I switch off the network, I can play the local save but obviously I am then offline so I lose access to the bonus content, and I am awaiting voip calls, so this is not an option.

    Please Microsoft fix this issue so that we can delete corrupt cloud data like they can on Xbox.

    :)
     
    GrahamSilvester, Oct 21, 2023
    #1
  2. Nkosana23 Win User

    Request for a 'delete cloud save data' option for PC users

    I am glad. Make certain to have multiple local save files, to avoid losing your game progress.

    Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.
  3. GrahamSilvester Win User

    Request for a 'delete cloud save data' option for PC users

    Thankyou for the response. However I tried this as soon as I managed to run it offline: I reconnected the net, saved the game but it does not change its state: the cloudsave still blocks me running it online. I don't think the app notices that you have reconnected.
  4. GrahamSilvester Win User

    Request for a 'delete cloud save data' option for PC users

    I started it offline and switched it online when I got to the menu. About 40 minutes later, it suddenly switched to the cloud/local save dialogue. Selecting local overwrote the corrupt save on the cloud and I can now start the game online.

    A little patience was what was required.

    Thanks again.
  5. Nkosana23 Win User

    Request for a 'delete cloud save data' option for PC users

    Try opening the game on offline mode. Before accessing anything on the game, after the game start clip/tutorial, then turn back the network. Wait a few mins before proceeding to make certain the network is now connected. You should be prompted to select which save to proceed with. Then you will select local storage. Then it should be used to overwrite the cloud save.
  6. Nkosana23 Win User

    Request for a 'delete cloud save data' option for PC users

    Hi. My name is Brilliant, an independent advisor, happy to assist you today.

    You can start your game offline, then connect to the network while game is in progress. The cloud cloud save will be replaced by the current progress on the game. I hope this helps resolve your query.
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Request for a 'delete cloud save data' option for PC users

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