Request a Refund Page Link Broken

Discus and support Request a Refund Page Link Broken in XBoX Games and Apps to solve the problem; I am following the steps needed to request a refund. Unfortunately, when I click on the link to the form I receive this: Ooops! What happened to this... Discussion in 'XBoX Games and Apps' started by Ghawi72, Nov 11, 2018.

  1. Ghawi72
    Ghawi72 Guest

    Request a Refund Page Link Broken


    I am following the steps needed to request a refund. Unfortunately, when I click on the link to the form I receive this:

    Ooops! What happened to this page? We’ve moved some things around.

    The page you are looking for may have a new location, or is no longer available. You might want to:


    I am logged onto the website for my country and it still doesn't open.

    :)
     
    Ghawi72, Nov 11, 2018
    #1
  2. CIDkidzPILLZ
    CIDkidzPILLZ Guest
    Who do I email to rant about my account to?

    Here's the link for the form to
    request a refund    . You can also access it threw the support contact us page I shared on the other reply.
     
    CIDkidzPILLZ, Nov 11, 2018
    #2
  3. LegoNinja187
    LegoNinja187 Guest
    LegoNinja187, Nov 11, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Request a Refund Page Link Broken

    For this issue you would need to contact xbox support: [Mod Removed - no longer a working number] if you're in the US/Canada or
    Contact Us | Xbox Support
     
    M3tal Daz3, Nov 11, 2018
    #4
  5. MRallamagoosa
    MRallamagoosa Guest
    Which country is your account linked to? The refund form is not available for all countries and will redirect to that error page if that is the case.

    Just to be sure, also check the xbox support pages about refund specific for your country, in case there are different procedures.

    If everything fails, contacting support as suggested will help you find a solution.
     
    MRallamagoosa, Nov 11, 2018
    #5
  6. Jurgen1488
    Jurgen1488 Guest
    Hi, if you do not have a link so contact technical support via online chat and refund the resolve in this way.

    Contact Us | Xbox Support
     
    Jurgen1488, Nov 11, 2018
    #6
  7. onyxishere
    onyxishere Guest
    Sorry to hear it. Which country do you live in please? Also, which link are you using? Have you tried this link
    xbox.com/refund. If the page does not work it may be that it is not available for your country (in which case you would need to
    contact support) or you could try launching it with the Edge Browser as I've noticed the page doesn't always load properly in Chrome.
     
    onyxishere, Nov 11, 2018
    #7
  8. Ghawi72
    Ghawi72 Guest

    Request a Refund Page Link Broken

    I live in the UAE. So perhaps this is the reason why the link is broken.

    I will try to contact support as well.

    Thank you
     
    Ghawi72, Nov 13, 2018
    #8
  9. XBF Amber M
    XBF Amber M Guest
    Hi Ghawi72!

    Thanks for reaching out to us! Since you reside in the UAE, here are the support phone numbers applicable to you and your region as well as the hours of operation.

    Hours of operation:



    Saturday - Wednesday 10:00-18:00 Thursday - Friday closed. Saudi Arabia



    Sunday - Thursday 11:00-19:00, Fri-Sat Closed. United Arab Emirates



    Phone numbers



    United Arab Emirates: 800 0 441 1942



    Saudi Arabia: 800 8 443 784

    I hope this helps you out and please let us know the results!
     
    XBF Amber M, Nov 6, 2018
    #9
  10. Onyx Is Here Win User

    Request a Refund Page Link Broken

    Sorry to hear it. Which country do you live in please? Also, which link are you using? Have you tried this link
    xbox.com/refund. If the page does not work it may be that it is not available for your country (in which case you would need to
    contact support) or you could try launching it with the Edge Browser as I've noticed the page doesn't always load properly in Chrome.
  11. MRallamagoosa Win User

    Request a Refund Page Link Broken

    Which country is your account linked to? The refund form is not available for all countries and will redirect to that error page if that is the case.

    Just to be sure, also check the xbox support pages about refund specific for your country, in case there are different procedures.

    If everything fails, contacting support as suggested will help you find a solution.
  12. Jurgen1488 Win User

    Request a Refund Page Link Broken

  13. XBF Leo G Win User

    Request a Refund Page Link Broken

    Hello!

    Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will
    be more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming!
  14. GeorgeMonkhouse Win User

    Request a Refund Page Link Broken

    How about for the UK?

    I try to refund and it sends me also to the "we've moved things around" page. Bloody useless! Then all help pages send me back to do the same process again...
Thema:

Request a Refund Page Link Broken

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