Request a refund accidentally had recurring billing switched on

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Jamie, the recurring charge has to be turned off before the day of collection, as it was not the system made the subscription charge.

To request a refund for your subscription you will need to log into your account that purchased the game or subscription and fill out this form below for refund, you will also need the order code for each item you want the refund.

There is just follow all the requirements requested in the completion, and then wait for an email with the response of the request.

This could take up to 72 hours.

Xbox subscription cancelations and refunds

https://support.xbox.com/en-us/help/subscriptio...

Note: Not every subscription or product is eligible for a refund

Hi Joseph *.

My name is Mauro and am glad to assist you.

You may be eligible to cancel your recurring subscription and request a refund, but not all subscription purchases are eligible for a refund. If you qualify for a refund, you will see the option to cancel immediately and request a refund when reviewing your subscription status.
In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy

You can use the link down below and sign in to see your membership status and request a refund from there if you have not done the request yet:

https://support.xbox.com/help/subsc...ions/cancel-recurring-billing-or-subscription

Thanks,
Mauro

Thanks it works i usally switch of recur billing to make sure my ultimate game pass so i dont accidentally go over the turn off date

If the purchase was now, it takes a while to be able to request a refund. You must disable recurring billing in settings

Depending on the situation, you may not have long bought or used the product, if it was an accidental purchase, if you have forgotten to disable recurring billing, you may not have many days after you have charged it as it is very unlikely to be. I accept
your refund request, but you can talk to support to evaluate your situation.