Reporting not working

I fairly certain the message is being sent incorrectly as a bug. I had the same thing happen recently, but they still took action.

why would anybody report a thread on the internet? Is that how you get your kicks? Is your life devoid of any meaning so you resort to being the internet hall monitor?

Not me, unless it's a scam or some other obvious rule break. Otherwise I just report specific posts that go way over the line.

I think you misunderstand. We’re not asking for any information about the action, just that the action was taken. I used to get messages which stated “Thanks for helping make Xbox Live safer for everyone! We took action on one or more of the recent complaints you filed.” Haven’t gotten one of those messages in months. Action is not being taken. I know action is not being taken because when I report a message for profanity, the person who sent it continues to send messages cursing me out. So clearly nothing is being done.

I agree with you. I've had people threatening my life, saying vile things about my mother, threatening my IP address, telling me to [mod removed], telling me they were going to kill me, and that doesn't even account for all the vile language I received.