Report a problem media trace - does it actually work?

Discus and support Report a problem media trace - does it actually work? in XboX Insiders to solve the problem; I have never successfully got Report a problem with Media trace to work on my Xbox One X or my Series X. Has anybody used it successfully? I have an... Discussion in 'XboX Insiders' started by /u/squimjay, Oct 28, 2021.

  1. /u/squimjay
    /u/squimjay Guest

    Report a problem media trace - does it actually work?


    I have never successfully got Report a problem with Media trace to work on my Xbox One X or my Series X. Has anybody used it successfully?

    I have an issue where 4K video jumps every 1 second in the YouTube app on the Series X, which did not happen with the same TV on One X.

    I hold Xbox button on the controller, choose Report a problem

    I choose Reproduce with tracing

    I make sure Media issues is enabled and click start trace

    It shows an overlay window with a loading circle that says Enabling tracing which takes about 5 minutes

    It then says to send the Report problem app to the background and go to the app having issues. So I click Continue, back to the dashboard and then click YouTube and load a video that has the issue (Xbox Hellblade 2 trailer is one example).

    I then hold down the Xbox button and choose Report a problem and then it goes back to the Report problem app and it shows no tracing information. I have also tried going to the app rather than using the report problem button, but that just opens a blank report starting over.

    Am I missing something? I really want to get this looked at, but I can't even report it correctly because the. Edia trace isn't working. I've tried reporting this issue for over a year and it hasn't been acknowledged or fixed.

    submitted by /u/squimjay
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    /u/squimjay, Oct 28, 2021
    #1
  2. XBF - Dom Win User

    No Sound on Game Pass Games

    Hello Community,

    TO ALL USERS AFFECTED BY THIS ISSUE

    Please follow the guide provided below to Report a Problem. This will provide our engineers with the information necessary to troubleshoot the issue.

    Link to Report a Problem Guide: Provide feedback to Team Xbox | Xbox Support

    Be sure to look over the following sections listed in the article:

    Get the Xbox Report a Problem app - This will detail how to download the Report a Problem app if you haven't already.

    Report a new problem - This will teach you how to report a problem.

    Report a problem with media tracing - This will detail how media tracing works and how to do so.

    Please let us know once you've reported the issue and whether or not you're still experiencing it!

    Thank you,

  3. XBF - Dom Win User

    Medieval Dynasty game page not working (XSS)

    Hello Ridge DeBoer,

    If you're still experiencing this issue, please follow the guide provided below to Report a Problem. This will provide our engineers with the information necessary to troubleshoot the issue.

    Link to Report a Problem Guide: Provide feedback to Team Xbox | Xbox Support

    Be sure to look over the following sections listed in the article:

    Get the Xbox Report a Problem app - This will detail how to download the Report a Problem app if you haven't already.

    Report a new problem - This will teach you how to report a problem.

    Report a problem with media tracing - This will detail how media tracing works and how to do so.

    Please let us know once you've reported the issue and whether or not you're still experiencing it!

    Thank you,

  4. XBF - Dom Win User

    Minecraft won't open after updating today

    Hello Community,

    TO ALL USERS AFFECTED BY THIS ISSUE

    Please follow the guide provided below to Report a Problem. This will provide our engineers with the information necessary to troubleshoot the issue.

    Link to Report a Problem Guide: Provide feedback to Team Xbox | Xbox Support

    Be sure to look over the following sections listed in the article:

    Get the Xbox Report a Problem app - This will detail how to download the Report a Problem app if you haven't already.

    Report a new problem - This will teach you how to report a problem.

    Report a problem with media tracing - This will detail how media tracing works and how to do so.

    Please let us know once you've reported the issue and whether or not you're still experiencing it!

    Thank you,

  5. XBF - Dom Win User

    Certain games on my Xbox series x launch with no sound

    Hello Community,

    TO ALL USERS AFFECTED BY THIS ISSUE

    Please follow the guide provided below to Report a Problem. This will provide our engineers with the information necessary to troubleshoot the issue.

    Link to Report a Problem Guide: Provide feedback to Team Xbox | Xbox Support

    Be sure to look over the following sections listed in the article:

    Get the Xbox Report a Problem app - This will detail how to download the Report a Problem app if you haven't already.

    Report a new problem - This will teach you how to report a problem.

    Report a problem with media tracing - This will detail how media tracing works and how to do so.

    Please let us know once you've reported the issue and whether or not you're still experiencing it

    Thank you,

  6. LucarioMasta420 Win User

    Does reporting actually work?

    And I just ant to know if reporting them does work or if they (Microsoft) ignores your report against them
Thema:

Report a problem media trace - does it actually work?

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