Replacement Xbox giftcard code

Hello, Jake. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Is this a physical code that you purchased on a third party reseller? If so, they are responsible for your code. Unfortunately Xbox cannot help you with this.

I would advise you to go back to the store you purchased it and ask for a replacement.

I'm sorry and I hope you understand. Feel free to ask back any question.

I'm not a Xbox employee, I'm just a fellow gamer, my friend. But Xbox is not responsible for third party vendors codes. They should be responsible for the codes they sell. I'm really sorry about this.

They said they can’t help and to email you guys I understand if you can’t do anything just upset that’s $25 down the drain.

And then type the code from the xbox giftcard?

But do i use my xbox account to play minecraft?

And you can redeem a code for minecraft java and bedrock edition from a xbox giftcard rather than a microsoft giftcard right?