Replacement battery cover for xbox one

You can find them on Amazon and/or ebay that are OEM covers. I got several from ebay and Amazon both

Sorry, replacements aren't made for a battery cover.

I contacted Microsoft support and described my problem. The support person immediately said the problem was the Xbox One's controller battery cover and is shipping me a new battery cover. She assured me that this will fix the issue. I am very skeptical
that this will fix the issue unless they redesigned the battery cover to hold the battery in place better. I will compare the covers when it arrives to see if there is a difference. While I'm waiting, my controller still disconnects from the console. Has
disconnected on me 3 times a few minutes after a fresh charge. The battery indicator will go from showing full to red in about 1 hour. Then you disconnect controller and re-connect and it shows full again only to repeat the same pattern. If the battery
cover doesn't work I will try to get MS to replace the rechargeable battery. I have not yet had this problem with AA batteries. With AA batteries the indicator also seems to work properly.

Seems like you're looking for battery covers? Judging by the hole in the middle, it looks like they might've come with a third-party battery pack kit. Microsoft doesn't sell spare battery covers, as far as I know.

If you're looking for that specific battery cover with the hole in the middle, you're likely going to have to buy another of the same battery kit that included them (if the above was true).

Otherwise, there's zillions of spare battery covers for Xbox One controllers on Amazon and eBay,
which shouldn't run you more than a few bucks each.

This is really a follow up to my previous problem detailed in the thread: Intermittent sound on xbox one s when playing games, I can't add to that thread because it's been closed.

I exchanged the controller under warranty after having spoken to Microsoft and receiving a Fault/Return Number from them. The shop replaced the controller with a brand new one. This controller works fine with sound and was the old controller was definitely
the cause of the problem

However, this brand new controller now won't charge with the Microsoft Play and Charge Kit—the Orange/White lights do not show on the USB lead and the Xbox one s system does not show the battery as being charged. Bear in mind this is a brand new controller
and the Play and Charge Kit is less than 6 months old and worked fine with the old controller.

Having done a little online research into this problem, I tried a fix that someone suggested (to place a thin cardboard shim under the battery) and the controller and battery will now charge correctly. The lights show on the USB lead and the xbox one s system
shows the battery as being charged. However, as a result of that small increase in battery height I cannot easily replace the controller battery cover as I'm concerned about breaking the holding lugs. So at the moment it's charging without the battery cover
in place.

My question then is this: should I continue with this inconvenient (with regards to not being able to replace the battery cover) fix or simply get the new controller replaced again under warranty in the hope the replacement controller will charge correctly?

What's the community view?

Have your controller replaced. You shouldn't have to makeshift/bandaid your controller.... that's what the warranty is for!