replace game pass install with purchased cd

Please verify that you were playing on an Xbox series console, and not a one console. There are Xbox one S and X and Xbox series S and X, must be Series

If you put a disc in your S console it's a one.

It will not say owned unless you actually purchase it digitally. It will say "installable" or if it's installed and updated "play"

If you feel it's not reading your disc, please try a Blu-ray movie in the drive, and also go to power and choose "restart" in the guide.

Do you still have an active Game Pass subscription? If so, it'll continue to do that while you have the subscription.

I preordered starfield- then to play early I installed it from gamepass and have been playing for a week. Now I received the disk from my preorder- how to I get the xbox series x to install the game from the dvd. Disk is in the reader but xbox just ignoring it

If your game is a CD and since you mentioned that this is the only game that is experiencing the issue then I advise you to return the CD to the retailer and have them replace it. If the same issue persisted using the replaced CD then contact the game developer
of Borderlands 2 as there's a chance that this can be a game server issue.

If your game is a digital game then you must be experiencing a corrupted file or content as you will need to uninstall this game then install first a different game that has a capacity close to what the Borderlands 2 has. After installing a different game,
reinstall then the game Borderlands 2. This is to overwrite the space that the game Borderlands 2 has occupied when you first installed it.

Hi,

Yes I purchased the Game Pass from CD Keys and applied it to his account.

He can install other Game Pass games, just not EA games which are the majority of the ones he wants to play.

He has EA Play on his PlayStation and using the same EA linked account for that which works fine.