Reparation of a xbox one elite controller

Qw3rty15 · Jan 12, 2018

My Elite controller needs to be repaired and I´m wondering how expensive it will be or is it more worth to buy a new one?

:)

erison69 · Jan 12, 2018

Colis perdu pas de retour un mois déjà [Translation - Parcel lost no back a month already]

voila jai fait une demande de reparation de ma manette Elite...

sa va faire un mois que je les envoyé.

pas de retour pas de suivi.

jai du aller me reprendre une manette elite.

Ou est ma manette? Je souhaiterai quon me rembourse. Merci

[Translation - Here I made a request to repair my controller Elite...

Its going to be a month since I sent them.

No back no follow up.

I had to go back to an elite controller.

Where's my gamepad? I'd like to be reimbursed. Thank you]

Auswulf · Jan 12, 2018

A Elite Console coming soon

Was just on Major Nelson's website and found news of a new Elite Xbox One console. It will have a 1tb Hybrid SSD drive and it will come with an elite controller.

Also a new lunar controller.

New Xbox One Elite Bundle and Lunar White Wireless Controller Offer Fans the Ultimate Gaming Experience

Dadwhite · Jan 12, 2018

I've hear it cost $100 to get it repaired. For about $50 more you get a new one with a 90 day warranty. There is a company that gets original elite controllers and customizes them and you can get an extended warranty too.. Search for custom xbox one controllers
and you find them

HAZMAT RADIO · Nov 1, 2018

Xbox Support might be able to setup an exchange for the Elite controller.

Reach out to them and see what they might be able to do.

Officially, there are no repairs on the controllers. So if you were to send in your controller to another place it would void the warranty.

But if Xbox Support is unable to help, then I'd explore other options.

You can contact Xbox Support here -
https://support.xbox.com/contact-us

If you're in the states you can call them at 800-469-9269

HAZMAT RADIO

Xbox Support might be able to setup an exchange for the Elite controller.

Reach out to them and see what they might be able to do.

Officially, there are no repairs on the controllers. So if you were to send in your controller to another place it would void the warranty.

But if Xbox Support is unable to help, then I'd explore other options.

You can contact Xbox Support here -
https://support.xbox.com/contact-us

If you're in the states you can call them at 800-469-9269

Dadwhite

I've hear it cost $100 to get it repaired. For about $50 more you get a new one with a 90 day warranty. There is a company that gets original elite controllers and customizes them and you can get an extended warranty too.. Search for custom xbox one controllers
and you find them

BrynPhillips1

I have a Elite Controller being repared/replaced and saying you recieved it on the 8th July , showing still at the repair centre , its now the 16th July . Find this unacceptable why isit taking so long to replace.

Smwutches

Since self-repair is a violation of the terms of service, this cannot be discussed on the forums.

Panno92

Hi,if you directly bought the controller from microsof and you are still under warranty you should directly ask for a reparation from the microsoft website, after you have registered the controller in your account you can directly manage it and start the
reparation process here https://account.microsoft.com/devices/

Reparation of a xbox one elite controller