repairation cancellation

Discus and support repairation cancellation in XBoX on Consoles to solve the problem; hi i made a reparation cancellation , how ever i need to cancel it and modify the address how can i do it pls 320bc52b-40dc-4f81-9806-12c089368ff2 Discussion in 'XBoX on Consoles' started by imenezzine, May 2, 2019.

  1. imenezzine
    imenezzine Guest

    repairation cancellation


    hi

    i made a reparation cancellation , how ever i need to cancel it and modify the address

    how can i do it pls

    :)
     
    imenezzine, May 2, 2019
    #1
  2. WPAK Win User

    repairation cancellation

    Hi there,

    I assume, the best steps will depends on the exact situation you currently are in the process.

    It might be best to contact Xbox Support directly via Phone or Support Chat at
    http://support.xbox.com/contact-us

    to either change what is needed or get the exact steps for you to do.

    Keep your reference number for the service request available, since you might need it.
  3. Misses Quinzel Win User

    Repair order cancelled

    Hey there, Gilwen73! I'm sorry to see that your repair was cancelled with no explanation. It appears that the service center received your console, however the serial number didn't match the repair order that was created. You will need to contact support
    via our Contact Us page to set up a repair order for the proper console. If your region is set to your proper region, once you select
    Xbox 360, select Games under Music, Video, Apps, & Games. Then you will get the option under
    Step 3 to REQUEST A CALL FROM SUPPORT.

    Be sure to mention that they should look at the repair order on the console it was originally created on for further instructions. You should have Service Request number in the email you received when you created the original order; that's the one they will
    want to check.

    I am sincerely sorry about the confusion and delayed repair for your console. I do hope we will be able to sort it out once you contact us via phone support! :)
  4. UncookedPOPCORN Win User

    Repair order cancelled

    my xbox was sent to microsoft to be repaired and they have cancelled the repair without me approving it. the tray to my xbox360 is not working at all .
  5. Misses Quinzel Win User

    Controller repair cancelled

    Hey there, ATOMate1! I'm sincerely sorry to see that your repair was closed out! To get this resolved for you, I will need your tracking number from when you sent it. Please do not send this to me publicly. You will want to send this to me via private message.
    You can do so by clicking the envelope next to "PRIVATE MESSAGE" at the bottom of my post. :)

    Once I have that, we'll look at our next steps.

    Again, I am incredibly sorry to see that you're in this situation. We'd like to work together to get this sorted for you in a timely manner! :D
  6. Misses Quinzel Win User

    Controller repair cancelled

    No worries, ATOM! I'm very happy to see that we have you resolved now! Please do post back if you need further assistance. :D
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repairation cancellation

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